Jan 6, 2021 02:45:07 PM by Elmer D
Hello, I have a problems with payment. I have about 25 dollars on my upwork account, and i want to send 15 to paypall account, but every time its rejected. I get this on email :
We attempted to process your recent payment request but unfortunately it failed. The reason for returned funds: Unable to apply funds. As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Please help
Jan 6, 2021 03:17:27 PM by Andrea G
Hi Elmer,
We'll have someone from our team reach out to you via support ticket and assist you further.
Thanks!
Jan 8, 2021 10:15:33 AM Edited Jan 8, 2021 11:42:35 AM by Andrea G
Hi!
I also have experience payment issue. My bank got declined for payment and the available amount was already tagged as last payment on upwork but I did not receive any payment. I've checked my Upwork and it shows that the payment was declined for my first pay. I just want to know if the Invoice of $106.01 will be reflected back on my Upwork earnings since I haven't successfully get the payment? If yes, How many days will the amount to be reflected onmy account?
**Edited for Community Guidelines**
Jan 8, 2021 10:08:51 AM Edited Jan 8, 2021 11:42:16 AM by Andrea G
Hi, I've checked my Upwork payment and it shows that the payment was declined for my first pay. I just want to know if the Invoice of $106.01 will be reflected back on my Upwork earnings since I haven't successfully get the payment? if yes, how many days will this be reflected on my account?
**Edited for Community Guidelines**
Jan 8, 2021 11:50:18 AM by Andrea G
Hi Devinah,
When a payment is rejected by the bank it will return to your Upwork balance and show in your Transactions. I checked and it looks like the transaction you're referring to was actually successful on our end. Please allow 4 business days for the funds to arrive at your bank. If more than 8 business days pass and you still haven't received your funds, please follow up with us here and we'll initiate a trace for you.
Thanks!
Jan 8, 2021 01:02:05 PM by Devinah G
Got it! Thank you for your assistance, Andrea. I'll updtae you after 8 days.
Jun 29, 2022 07:41:06 PM by Ryoma A
Hi, I'm also having the same issue as Elmer. Could you help me, please?
Thank you.
Ryoma
Jun 29, 2022 11:32:25 PM by Pradeep H
Hi Ryoma,
Thank you for your message. I'll have one of our customer support agents reach out to you directly to assist you further.
Thank you,
Pradeep
Jun 30, 2022 02:29:53 AM by Naheel A
I have withdrawn the money via wire transfer since yesterday, but so far it has not reached my bank account.. can you help
thank you in advance
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