Payment verified and My previous clients filters

[5cc931fd]

Hello, please I have a problem with putting the "payment verified" filter during searching for the jobs, can anyone help me, please?

Thank you!

[AveryO]

Hi Rafca, 

I apologize for the delay as our team had to look into this further. A member of the Customer Support Team has reached out to you through an email to assist you with your concern. 

[5cc931fd]

Hello Avery, but unfortunately, the problem has not been resolved yet. Can you please help me with it?

[g_vasilevski]

Hi Rafca,

Feel free to follow up on your ticket at any time with any additional questions you may have and our team will assist you further. Thank you.

[37a32338]

Hi, 

do you have any idea when the issue of not being able to filter payment verified will be resolved? I am also having that problem. I've also noticed on the mobile app that I can't add skills (it works on the web, but not in the app itself).

[g_vasilevski]

Hi Katelyn,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your filters. Thank you.

[khalidaehaab]

Dear Upwork Team,

The search filter which states search the job by the previous client is not working in Upwork website, nor in  Android, and neither in iOS.

Please fix the bug.

Regards,

Mohammad Khalid Ibrahimi

[AndreaG]

Hi Mohammad,

Someone from our team will reach out to you via support ticket in order to assist you further.

[5cc931fd]

Yes exactly, these 2 search filters are not working "payment verified" and "the previous client".

[ktechbudz_4]

I have created a video which you can play https://watch.screencastify.com/v/liBO8FeI6iU57Fu3h4Hx 

So, basically when I clicked on Payment Verified option, the search didn't worked and I see all the projects verified and non-verified. So, please check the issue as it create issues. I saw an error on console which might help. 

TypeError: Cannot read properties of undefined (reading 'filterName')
at setSingleOptionFilterChecked (app.342dde89e7f5523c6307.js:2:376426)
at vuex.3.6.2.min.js:6:5905
at vuex.3.6.2.min.js:6:7403
at Array.forEach (<anonymous>)
at vuex.3.6.2.min.js:6:7382
at s._withCommit (vuex.3.6.2.min.js:6:9209)
at s.commit (vuex.3.6.2.min.js:6:7356)
at s.commit (vuex.3.6.2.min.js:6:3371)
at r.commit (vuex.3.6.2.min.js:6:5320)
at selectSingleOption (app.342dde89e7f5523c6307.js:2:379853)

[217acd29]

Hello, My 'payment verified' filter tool doesn't work when turned on. Help me solve this.

[AndreaG]

Hi all,

I'd like to confirm that this is a known issue and our team is working on resolving it as soon as possible. We'll update this thread once we have more information.

Thank you,

[vipsinghhimflax]

Hello Andrea,

Greetings !!

I am having the same issue, When i apply filters to narrow down the payment verified clients , it is not showing me the relevant result. Could you please assist me ?

[mohdshafiq9565]

From last night both filters are not working for me! is there any one else who is facing the issue?

**Edited for Community Guidelines**

[LuiggiR]

Hi Mohd,

If you haven't done so already, can you please clear your browser cache and cookies and try running a new search with the filters enabled? If the issues persist, please let us know.

[devashishagarwal]

Hi there,

I've been struggling to filter by my previous clients for a couple of days now. Please help me in this issue!

Regards, Ashish

[263eaec1]

Hi,

"My Previous Clients" button doesn't work properly on Upwork search. 

Thanks

[AveryO]

Hi Himanshu, 

This is a known bug, and our engineers are working to resolve this issue. In the meantime, a member of the Customer Support Team will reach out to you with more information.

[263eaec1]

Thank you, Avery! for a prompt response.

[rolludesig]

On checking the my previous clients box nothing is happening..cant see the projects posted by my previous clients.

[BojanS]

Hi Rahul,

One of our agents will reach out to you directly via support ticket to look into this and assist you accordingly.

Thank you! 

[rolludesig]

hi bojan

thanks so much..i will reply to the mail shortly

regards

Rahul

[AveryO]

Hi Ashish, 

This is a known issue, and our engineers are working hard to resolve this soon. I have asked the Customer Support Team to reach out to you to continue updating you regarding the issue through a support ticket. 

[mohdshafiq9565]

Yeah I have done this still facing the problem

[zakirmd97]

I am facing also the same problem. I have cleared the browser cache but not working.
**Edited for Community Guidelines**

[PradeepH]

Hi Md Zakir,

One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep

[3daa011d]

Hi 

I have also same problem. No Previous client filter working. 

[NikolaS]

Hi Samreen,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[megamozg]

Have same issue from today...

[BojanS]

Hi Anton,

We’ll have one of our agents reach out to you via a support ticket to assist you with this issue.

Thank you! 

[daniyal081995]

I have been facing the same issue as well and in help center I am not even able to select freelancer option to get further option for help center.

[mohdshafiq9565]

Yeah I have done this still facing the problem

[vipsinghhimflax]

Hello Community memebers,

I am facing an issue since last couple of days, The issue is that whenever i apply the payment verified filter under client info , it is not showing relevant results infact it is not working. I have deleted all the cache and history but still the same issue is happening. Could you please help me to fix it ?

Regards,

Vipin

[mohdshafiq9565]

Hey Andrea,
I am facing a problem with Payment verified & previous client filters can please help me with this. 
you can see in the attached screenshot!

[mohdshafiq9565]

Hey,
I am facing a problem with Payment verified & previous client filters can please help me with this. 
you can see this in the attached screenshot!

[mohdshafiq9565]

Can anyone else facing the same problem?

[nira1608]

Hello, please I have a problem with putting the "Client info" filter during searching for the jobs of My Previous Clients , can anyone help me, please?

Thank you!

[gargabhinav07]

Is it just I or everyone else is also having a problem selecting the "Payment Verified" and "Previous Clients" filters during filtering out the jobs.

[769c2a90]

Hey there,

I have a problem selecting the "Payment Verified" and "Previous Clients" filters during filtering out the jobs.

can anyone help me, please?

Thanks!

[g_vasilevski]

Hi Saeed,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.