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Rafca's avatar
Rafca E Community Member

Payment verified and My previous clients filters

Hello, please I have a problem with putting the "payment verified" filter during searching for the jobs, can anyone help me, please?

Thank you!

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi All,

 

I'd like to provide an update that the bug affecting "Payment Verified" filter has been fixed and we'll be closing this thread.

 

Thank you for your reports and patience.

~ Valeria
Upwork

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49 REPLIES 49
Avery's avatar
Avery O Community Manager

Hi Rafca, 

I apologize for the delay as our team had to look into this further. A member of the Customer Support Team has reached out to you through an email to assist you with your concern. 


~ Avery
Rafca's avatar
Rafca E Community Member

Hello Avery, but unfortunately, the problem has not been resolved yet. Can you please help me with it?

Goran's avatar
Goran V Retired Team Member

Hi Rafca,

 

Feel free to follow up on your ticket at any time with any additional questions you may have and our team will assist you further. Thank you.

~ Goran
Upwork
Katelyn's avatar
Katelyn P Community Member

Hi, 

do you have any idea when the issue of not being able to filter payment verified will be resolved? I am also having that problem. I've also noticed on the mobile app that I can't add skills (it works on the web, but not in the app itself).

Goran's avatar
Goran V Retired Team Member

Hi Katelyn,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your filters. Thank you.

~ Goran
Upwork
Mohammad Khalid's avatar
Mohammad Khalid I Community Member

Dear Upwork Team,

 

The search filter which states search the job by the previous client is not working in Upwork website, nor in  Android, and neither in iOS.

 

Please fix the bug.

 

Regards,

Mohammad Khalid Ibrahimi

Andrea's avatar
Andrea G Community Manager

Hi Mohammad,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Rafca's avatar
Rafca E Community Member

Yes exactly, these 2 search filters are not working "payment verified" and "the previous client".

Ketan's avatar
Ketan J Community Member

I have created a video which you can play https://watch.screencastify.com/v/liBO8FeI6iU57Fu3h4Hx 

 

So, basically when I clicked on Payment Verified option, the search didn't worked and I see all the projects verified and non-verified. So, please check the issue as it create issues. I saw an error on console which might help. 

 

TypeError: Cannot read properties of undefined (reading 'filterName')
at setSingleOptionFilterChecked (app.342dde89e7f5523c6307.js:2:376426)
at vuex.3.6.2.min.js:6:5905
at vuex.3.6.2.min.js:6:7403
at Array.forEach (<anonymous>)
at vuex.3.6.2.min.js:6:7382
at s._withCommit (vuex.3.6.2.min.js:6:9209)
at s.commit (vuex.3.6.2.min.js:6:7356)
at s.commit (vuex.3.6.2.min.js:6:3371)
at r.commit (vuex.3.6.2.min.js:6:5320)
at selectSingleOption (app.342dde89e7f5523c6307.js:2:379853)

Dennis's avatar
Dennis K Community Member

Hello, My 'payment verified' filter tool doesn't work when turned on. Help me solve this.

Andrea's avatar
Andrea G Community Manager

Hi all,

 

I'd like to confirm that this is a known issue and our team is working on resolving it as soon as possible. We'll update this thread once we have more information.

 

Thank you,

~Andrea
Vipin's avatar
Vipin S Community Member

Hello Andrea,

Greetings !!

 

I am having the same issue, When i apply filters to narrow down the payment verified clients , it is not showing me the relevant result. Could you please assist me ?

Mohd's avatar
Mohd S Community Member

From last night both filters are not working for me! is there any one else who is facing the issue?

**Edited for Community Guidelines**

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Mohd,

 

If you haven't done so already, can you please clear your browser cache and cookies and try running a new search with the filters enabled? If the issues persist, please let us know.

~ Luiggi
Ashish's avatar
Ashish A Community Member

Hi there,

I've been struggling to filter by my previous clients for a couple of days now. Please help me in this issue!

 

Regards, Ashish

 

Himanshu's avatar
Himanshu M Community Member

Hi,

 

"My Previous Clients" button doesn't work properly on Upwork search. 

 

Thanks

Avery's avatar
Avery O Community Manager

Hi Himanshu, 

This is a known bug, and our engineers are working to resolve this issue. In the meantime, a member of the Customer Support Team will reach out to you with more information.


~ Avery
Himanshu's avatar
Himanshu M Community Member

Thank you, Avery! for a prompt response.

Rahul's avatar
Rahul V Community Member

On checking the my previous clients box nothing is happening..cant see the projects posted by my previous clients.

 

Bojan's avatar
Bojan S Community Manager

Hi Rahul,

 

One of our agents will reach out to you directly via support ticket to look into this and assist you accordingly.

 

Thank you! 

~ Bojan
Upwork
Rahul's avatar
Rahul V Community Member

hi bojan

thanks so much..i will reply to the mail shortly

regards

Rahul

Avery's avatar
Avery O Community Manager

Hi Ashish, 

This is a known issue, and our engineers are working hard to resolve this soon. I have asked the Customer Support Team to reach out to you to continue updating you regarding the issue through a support ticket. 


~ Avery
Mohd's avatar
Mohd S Community Member

Yeah I have done this still facing the problem

Md Zakir's avatar
Md Zakir H Community Member

I am facing also the same problem. I have cleared the browser cache but not working.
**Edited for Community Guidelines**