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Payoneer Inactive

nooruddinlakhani
Active Member
Nooruddin L Member Since: Mar 11, 2021
1 of 20

Hello, Upwork community,

 

Please help me with an issue, please.

I added the Payoneer payment method but it showing 'Inactive' in the 'Get Paid' section. Is the status going to change automatically, or is there a problem with an account? I'm not US Citizen, I live in Pakistan so I didn't fill Tax form.

 

Kind regards,

Nooruddin.Screenshot 2021-03-12 at 10.30.25 AM.pngScreenshot 2021-03-12 at 10.30.01 AM.png

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 20

Nooruddin L wrote:

Please help me with an issue, please.

I added the Payoneer payment method but it showing 'Inactive' in the 'Get Paid' section.


Withdrawal methods stay inactive for 3 days for security reasons

 


Nooruddin L wrote:

I'm not US Citizen, I live in Pakistan so I didn't fill Tax form.


You still have to fill in your tax info (W-8BEN). You can't withdraw until you have done so.

nooruddinlakhani
Active Member
Nooruddin L Member Since: Mar 11, 2021
3 of 20

Thanks, Petra R for your quick response,

 

Can you please tell me that If I don't add a payment method or Inactive status, can I transfer payment from Escrow to my account?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 20

Nooruddin L wrote:

Can you please tell me that If I don't add a payment method or Inactive status, can I transfer payment from Escrow to my account?


What do you mean? You have already added a withdrawal method and you must complete the W-8BEN. It isn't optional. Money can move from Escrow to your Upwork balance, but you can't withdraw it until the payment method becomes active and your tax info is completed.

nooruddinlakhani
Active Member
Nooruddin L Member Since: Mar 11, 2021
5 of 20

ok, Petra R Thanks, last question,

 

Previously, I have added a local bank transfer payment method but when it was added, It was showing "Beneficiary name mismatch" so I just had to remove that, Do you have  idea what was means?  Beneficiary name mismatch?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 20

Hi Nooruddin,

 

The message you're referring to means that your payment method wasn't verified. If you would like to use that option feel free to add it at any time and if any help is needed, feel free to reach out to us (Moderators) at any time. Thank you.


Untitled
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
7 of 20

Nooruddin L wrote:

Do you have  idea what was means?  Beneficiary name mismatch?


"Beneficiary name mismatch" means that the name on the bank accout was not the same as the name on your Upwork account.

nooruddinlakhani
Active Member
Nooruddin L Member Since: Mar 11, 2021
8 of 20

Petra R,

 

The name on the Bank Account is the same, I double-check. please can you help me out?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
9 of 20

Nooruddin L wrote:

The name on the Bank Account is the same, I double-check. please can you help me out?


Upwork support can manually approve it, add it again and don't remove it again!

nooruddinlakhani
Active Member
Nooruddin L Member Since: Mar 11, 2021
10 of 20

Petra,

 

Currently, I have added the Payoneer payment method which shows Inactive, Can I add multiple methods? or just one? please recommend 

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