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Phone Verification, Phone Number Already used? Help

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
71 of 100

Hi Megan,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.


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Active Member
Erick G Member Since: Mar 12, 2020
72 of 100

I'm having the same issue myself. Can this be addressed with my account? 

 

I'm trying to add the security, but the system states my phone number was already in use.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
73 of 100

Hi Erick, 


A member of the Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
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Active Member
Alexandra C Member Since: Apr 12, 2020
74 of 100

Hi,

 

It would appear that I am also having this issue, and I can't seem to figure out which email I set up the previous account with. Any help in this regard would be appreciated!

 

- AJ 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
75 of 100

Hi Aj,

 

One of our team members will reach out and assist you directly via ticket. Thank you!


-Joanne
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Active Member
Brandon M Member Since: May 8, 2020
76 of 100

I am havving the same issue.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
77 of 100

Thank you for reaching out to us, Brandon.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Erin M Member Since: May 15, 2020
78 of 100

Hello,

 

I'm having the same issue as above. I vaguely recall creating a profile here years ago but I've tried all of my old email addresses and none of them have been registered through the site. I would like help to either switch my information to this account or to get help accessing the old account.

 

Thank you

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
79 of 100

Hi Erin,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Lisa C Member Since: May 21, 2020
80 of 100

Same issue here. Assistance needed. Thank you.

 

Lisa

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