Mar 31, 2021 08:20:29 AM by Muhammad S
Dear team,
Whenever i try to click my profile then a screen appear with a message "Freelance profile not Found". Please guide me how can i fix this issue.
Solved! Go to Solution.
Mar 31, 2021 09:29:55 AM by Andrea G
Hi Muhammad,
Someone from our team has reached out to you via support ticket with more info about your account.
Thanks!
Apr 6, 2021 01:36:58 PM by Muhammad S
Mar 3, 2022 12:01:45 AM by Ken B
I have an error with my profile it says 'Freelancer profile not found.' I have been submitting proposals but then I realize it is an error on your end that's why I wasn't getting a possible job. Please help. Thank You.
Mar 3, 2022 12:11:11 AM by Goran V
Hi Ken,
Our team will reach out to you via ticket as well and will assist you further, thank you.
Mar 15, 2022 12:53:08 AM by Vanessa R
Hi Team, I also have the same issue too "Freelancer profile not found" every time I click on my profile. How can I fix this as well please? I think that's the reason my proposal was not notice to every client I tried to apply. My connects has been wasted 😞
Thank you
Mar 15, 2022 02:11:57 AM by NikolaS N
Hi Vanessa,
Thank you for reaching out to us. I checked but I could not replicate the issue you experience. Could you please clear your cache and cookies or log in with another browser to check if you are still experiencing the same issue?
If the issue persists please send us a screenshot from your end so that we can assist you accordingly.
Mar 15, 2022 08:02:17 AM by Vanessa R
Hi Nikola,
Thank you for noticing my issue. I have attached the error that showing to my upwork. I already clear my cached and try to open on different browser. But still the same error.
Thank you
Mar 15, 2022 08:49:10 AM by Andrea G
Hi Vanessa,
Could you please confirm if you're getting this error when trying to access your profile from a specific link or is it happening always?
Mar 15, 2022 03:38:51 PM by Vanessa R
Hi Andrea,
I notice this when I try to click "View Proposal" to the client I submitted my proposal, and then click the "General Profile" and it show "Freelancer profile not found". Is this normal? I am thinking that this may be the reason why no one is responding me.
Thank You
Mar 15, 2022 05:39:08 PM by Joanne P
Hi Vanessa,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Mar 15, 2022 06:55:55 PM by Vanessa R
Hi Joanne,
Thank you for the feedback. I already check my email and send the issue to your agent.
Thank you for your help
Vanessa
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