Mar 20, 2021 10:59:37 PM Edited Mar 6, 2023 07:05:53 PM by Stan G
Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.
Is there any solution? How can I get paid from a project catalog?
Solved! Go to Solution.
Mar 21, 2021 05:42:34 AM Edited Mar 28, 2023 07:32:30 AM by Andrea G
Hi Md. Raju,
Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.
When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.
We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.
Nov 17, 2021 09:18:35 AM by Bojan S
Thanks for your question. You’ll want to make sure your project is attractive to clients and catches their eye. Here are some best practices to create a professional project:
Please check the Pro Tips: Build Your Best Project for more information on how you can boost your chances of having your project accepted and catching a future client’s eye.
Nov 17, 2021 09:05:16 AM by Abhishek S
I am little confused with an order that I received. Client haven't provided the required video file. It is due in 4 hours but there no response from the client.
So please suggest what is the best I can do, without upsetting this new client and hampering my project ranking?
Nov 17, 2021 11:33:48 AM by Bojan S
You may want to follow up with the client again and ask them for the files you need for further engagement on this project. You can cancel a contract within 24 hours of the client submitting requirements without any penalty or impact on your Job Success Score.
Jan 10, 2022 05:22:28 AM Edited Jan 10, 2022 05:23:03 AM by Oleg U
The client reached me out via the project catalog. How can I read the client feedbacks?
Jan 17, 2022 03:21:12 AM by MD Ashiqur R
Can you please help me,
How long to wait for new Projects to show up in the search results?
I was Created 2 new projects, and still, that Status show -> Pending approval |
So My Question Is How Many Days Upwork Take For Revision My Service Show up in the search results,?
Other marketplaces take more than 2-3hour, but here is almost gone 2days. 😓
Jan 17, 2022 03:25:44 AM by Goran V
Hi MD Ashiqur,
While we are excited to share that the feature is proving to be very popular unfortunately we've received so many requests that it's taking us a while to review each one. As a result, please allow 10 business days for your request to be reviewed. We apologize for the delay, but please know we are still testing and optimizing this beta feature. Thanks!
Jan 17, 2022 05:15:37 AM by Andrea G
I checked your account and it doesn't look like you've submitted a Catalog project for review. In order to do this, you'll need to complete your profile and click the button to submit it for review. You will be notified of the status of the review via email and a notification on your account within 24 hours.
Jan 25, 2022 11:42:30 PM by Filip K
I' reviewing this new "project" option.
I found that you should place that project in the appropriate category. But, of course, category I work in is just missing.
Is it so hard to copy the existing categories?
I work mainly in Network and System Administration category which is not listed.
When I click on Browse all categories, even then I cann't pick my category - it doesn't exist.
There is, for example, Support and IT category, which otherwise doesn't exist.
Upwork, this really sucks lol.
Jan 26, 2022 12:20:02 AM by Goran V
For now, you might not see all the categories or options you need. We will continue to build out and improve the feature as we do internal testing and receive more feedback from customers like you. Thanks for your help! To learn more about Project Catalog, click here.
Feb 2, 2022 10:54:47 AM by Arslan G
Hi there! I think upwork should add up the stats feature for the project catalogue as Fiverr does. There you can see your gig's stats (views, clicks, impressions etc)..
Feb 2, 2022 12:38:42 PM Edited Feb 2, 2022 01:49:54 PM by Valeria K
Thanks for this suggestion, Arslan. I'll be sure to share it with our team.
Feb 7, 2022 12:19:57 PM by Tuba E
I am new to project catalogs and have just submitted my first project to Upwork for revision. I’ve searched the catalog page and read that we can turn on and off the project based on our availability. Still, I am a little bit confused about how the whole thing works. Do we approve or decline a client who wants to purchase our project, or can they buy it without our approval?
Thanks in advance.
Feb 7, 2022 01:41:11 PM by Bojan S
Feb 11, 2022 03:06:01 AM by Krystyna N
I have just received the message from a client contacting me through the project manager. I am a little bit worried, as I can see that she has only one bad review (1 star), but at the same time, she has her account from the end of November 2021, so I would not like to rely only on this, and I would like to know what went wrong. The problem is that I can't read this review, in the window I have no option of viewing her profile, I can open 1 to 1 room, or see the general information. I used to check my potential clients using the job offer page, in this case it is not possible, what can I do?
Feb 11, 2022 06:45:49 AM by Goran V
Currently, freelancers can't see the client's past Work History and Feedback section. We understand that it’s very important for freelancers to see that information and we have shared that feedback with our team. A number of improvements have already been made based on the feedback we received in the Community and the team will continue to make further improvements. Thank you for your feedback.
Feb 11, 2022 11:27:42 AM by Md Mosarof H
My name is Mosarof and I'm a full-time freelancer from 2022. I worked here when Upworks was oDesk. Now I come back again and seen there are a lot of changes. I create a few up work project categories but I would like to rank the project. How will I do that? Could you please give me a few helpful tips?
Thank you for your time and considerations
Feb 14, 2022 05:06:56 AM by Muhammad T
I've had my first order placed on the Project Catalogue. Prior to starting the contract, I discussed the requirements with my client and we agreed that it would take between 7-10 days to complete the whole project however, I had set the project for 5 days on my catalogue. I know I should have proposed a custom contract for it but now the project is due tomorrow and I've asked my client to extend the deadline as discussed but she is not responding for some days.
Will it negatively affect my profile if the due date passes by?
My client and I had already agreed that it would take 7-10 days though.
Feb 14, 2022 06:14:53 AM by Andrea G
If you are late to deliver, the client is entitled to a refund (which they can request like any regular contract). That said, if they don't request one, you can continue the project as usual. There is no impact to your stats solely from missing the deadline.
Feb 17, 2022 09:05:33 AM by Saddam H
Imtiyaj A wrote:
Can I get more orders through Project Catalog Help...
Project catalogue plays a great role in getting orders. I myself got few from that side.
Mar 13, 2022 01:31:01 AM by Saimul I
Can anyone tell me if the client can increase the deadline for a catalog project ( gigs) ? . One of my client needs to increase the project deadline as he got some emergency work and can not coordinate the work for a month. So I need to find a way so he can increase the deadline of the project.
Mar 13, 2022 03:54:45 AM by Nikola S
I would like to clarify that the due date is enforced. It is determined by the number of delivery days you set in your project, starting from the timestamp that a client submits their requirements to you. If you are late to deliver, the client is entitled to a refund (which they can request like any regular contract). If you included revisions in your project, those can be requested after the deadline.
Note: Delivery days are calendar days, not business days.
You can find more information in this help article.
Mar 18, 2022 10:42:25 AM by Bojan S
You can learn more about creating a project in Project Catalog by checking this help article.
Mar 20, 2022 11:12:22 AM by Navnish -
As I have not received any order on Project Catalog yet. How can I track is that well written or not? Like from SEO prospective, how many impressions or reach my project catalog is getting? Is there any way to check? Also Would like to know how many project catalogs can I create?
Mar 20, 2022 02:36:48 PM by Luiggi R
I'm afraid that the metrics you're looking for aren't available. However, I'll be sure to forward this as feedback to our Product team.
Regarding your second question, you can have up to 20 projects total in active/review status at once. You can also have another 20 in draft form. To learn more about Project Catalog, click here.
Mar 18, 2022 10:59:42 AM by Masud R
This sms sow my project (Masud isn't taking new orders for this project right now. Here are some similar projects to explore)
why sow this massage please help me
my upwork profile link
Mar 18, 2022 12:25:29 PM by Bojan S
On your project dashboard, you’ll see a toggle switch to change the visibility between “on” and “off” for each project. Please be sure to toggle switch to “on” for projects you want to be visible.
Mar 21, 2022 06:26:03 AM by Khurram S
I hope everyone is doing great. I am here to discuss one issue. Today one client has purchased a project from "Project Catalog" but without knowing my availability he has placed an order. I am a bit tight on the schedule to accept the order at this time.
Should I reach out to him for excuse? or should I cancel the order right away and let him know the reason? I am scared what if he leaves any negative feedback?
Please help me out.
Mar 21, 2022 06:58:19 AM by Andrea G
Since clients will be able to instantly buy your project and likely will expect you to meet the delivery time you have listed there, you may wish to turn off the project if you won’t be available to complete the work. Pro tip: In general, if your project is “on” you should be prepared to have a client purchase it at any time.
In this case, if you won't be able to complete the project, I would suggest you cancel it. You can cancel a contract within 24 hours of the client submitting requirements to you without any penalty or impact on your Job Success Score.
Mar 27, 2022 10:52:32 AM by Iqra A
I am new to Upwork, still may project catalog is under-review. Can anybody have idea how many days i have to wait?
Mar 30, 2022 07:00:07 AM by Alisha H
This has happened before and, the last time, I lost a high-paying client because of it. So, I'm really hoping I can avoid that this time.
The scenario is as follows:
1. Client reaches out about a project in my catalog
2. Their terms differ from my set packages, so I create a custom contract
3. They send me a message saying that they "clicked accept", but nothing shows up on my end. When I check my contract status to confirm, it's still listed as pending.
Last time this happened, I tried contacting upwork support and they said that nothing seemed to be wrong on my end. So, I encouraged the client to reach out to Upwork support to get the issue resolved. They did that, but Upwork support said they just needed to accept the contract, which they already did.
What's going on here? Any theories? Do you think it's just a person trying to scam? Or maybe they're not completing the contract by adding their funds to escrow, and that's why it's not going through? Is there a technical issue I'm not aware of?
Mar 30, 2022 08:18:24 AM by Andrea G
I checked your account and it looks like your contract is all set! If you need any further assistance please let us know.
Mar 30, 2022 11:16:51 AM by Alisha H
Thanks Andrea! The client said that, intially, clicking "accept" didn't offer him additional options, but I encouraged him to try again, and make sure he clicked through to add money to Escrow, since sometimes that can hold things up. Apparently that worked.
Apr 1, 2022 04:59:34 AM by Alexander R
I created the project more than 4 days ago. It is still not reviewed and has the status: "Pending approval". I would like to know when it will be reviewed?