Hi Ak,
Thank you for reaching out to us. Allow me to explain how Project Catalog works. Firstly, we review all project listings, including consultations, before publishing them on Project Catalog to help ensure a quality platform that helps you attract quality clients, and we promote Project Catalog on client pages.
Once your project listing is published, the project will display on your Upwork profile. You can also share the project’s URL in your profile’s description and on your social media accounts for even more visibility. Your project’s overview consists of its title, category, project attributes, and search tags. The information you include here is your first impression to prospective clients, so you’ll want it to shine. Feel free to check this help article for more details. Please allow up to five business days for your project to be reviewed.
NOTICE:
Project Catalog submissions by Top Rated, Top Rated Plus, and Expert Vetted Talent are typically reviewed within 2 business days. If you do not have one of these badges, please note that our current review process is experiencing an extensive delay due to internal efforts to enhance our efficiency and accuracy.
Hi Hiba,
I sincerely apologize for the delay in reviewing your request. I understand how important it is for you to receive prompt feedback. Rest assured, we are actively working to address the delays in reviewing Consultations and Catalog projects to provide a seamless experience for our valued customers.
I want to inform you that Joanne has already taken the initiative to follow up with the team responsible for handling your request. They are aware of your submission and will prioritize reviewing it as soon as possible. We value your patience and appreciate your understanding during this time.
- Pradeep
Hi Samuel,
I've contacted the team handling the review for updates. I'll keep you posted on this thread whenever they respond with more information. We seek your patience and understanding while we sort this out for you.
Hi Yusra,
Thank you for your message. Typically reviews take up to five business days, but we are experiencing delays in reviewing Consultations and Catalog projects. You’ll be notified by email when the review is complete. We’re sorry for the inconvenience.
- Pradeep
Hi Samuel,
Thanks for your question. When you create a project, we will review it before making it visible to clients. Our review includes ensuring your project is complete, looks professional, and doesn’t violate our Terms of Service.
Typically, reviews take up to five business days, but we are experiencing delays in reviewing Consultations and Catalog projects. You’ll be notified by email when the review is complete.
Getting this working on my projects screen:
The approval process for consultations and projects is taking longer than usual. We'll email you as soon as your review is complete. Thank you for your patience.
Can someone tell me why this is so and how long it will take?
It's been more than 12 days since I submitted the project but still not approved.
Hi Cami,
Apologies for the delay as our support teams are currently experiencing a higher number of submissions than usual. Rest assured the team will review and update your projects as soon as possible.
- Pradeep
Hi Sahed,
Thanks for your question. When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service.
Typically reviews take up to five business days, but we are experiencing delays in reviewing Consultations and Catalog projects. You’ll be notified by email when the review is complete.
Hi Samia,
I apologize for the delay, as our support teams are currently handling a higher volume of submissions than usual. Please be assured that our team will promptly review and update your submission as soon as possible.
- Pradeep
Hi Anfal,
Apologies for the delay as our support teams are currently experiencing a higher number of submissions than usual. Rest assured the team will review and update your project as soon as possible.
- Pradeep
Hi Oleksii,
We apologize for the delay, as our support teams are currently handling a higher volume of submissions than usual. Please be assured that our team will promptly review your concerns and update your project as soon as possible.
- Pradeep
Hi Arindam,
We're sorry for the delay in reviewing your Project. Upon checking, I can confirm that it is now successfully reviewed and active. Don't hesitate to let us know if you need further assistance.
Hi Felipe,
I'm sorry that we haven't been able to review your project yet. While it can typically take up to 5 business days for a project to be reviewed, we are currently receiving more submissions than usual. Please allow us a little longer to review your project; you can rest assured that you'll be hearing back from the team on that. I appreciate your patience!
Hi Ayobami,
I checked and all of your Projects were submitted for review during this month. I'm sorry that we haven't been able to review your projects yet. We are currently receiving more submissions than usual. Please allow us a little longer to review your project; you’ll be notified by email when the review is complete. I appreciate your patience!
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