Regarding 30 free connects for Rising Talent

[Manish K]

Hi

I got Rising Talent badge 2 days ago and after that I received an email stating that I will receive 30 free connects as I have been enrolled into Rising Talent program by Upwork team but I haven't received these additional connects till now.

Does anyone has any information that when will I receive these additional free connects?

Thanks

Manish

[Valeria K]

Hi Manish,

I have checked and it looks like 30 connects have already been credited to your account. You should be able to check it as well in your Connects History in Settings.

[Francis Meynard P]

Hi Valeria, I have the same situation with him. I got the Rising Talent badge 2 days ago and received the email, but when I looked at my available connects, the 30 free connects are not yet credited. Please check. Thanks!

[Scott B]

Just click on the customer service chat and tell them.  I had the same thing occur a while ago and they took care of it.  Would be easier and quicker than waiting for someone to read your post here.

[Mudassar S]

Hi,

    that is another issue, a freelancer with basic profile, can not chat with customer service.

[Jo-An B]

Hi Mudassar and Aleksandar,

It may take up to 48 hours for the connects to be credited after you received the Rising Talent badge. Thanks!

[Aleksandar C]

Hi Jo-An B,

I got the upgrade notification about 3 days ago (August 23rd), that's why I wanted some inside info.

[Joanne Marie P]

Hi Aleksandar, 

We have manually added your 30 free connects. You may log in to your account and check. Thank you!

[Mudassar S]

Hi,

    Could you please do it for me as I still did not got the bonus connects after more than 48 hours.

Regards,

[Goran V]

Hi Mudassar,

Im sorry about the delay with this, our team has manually awarded your 30 connects on your profile. Thank you.