Sep 26, 2020 02:00:29 PM by Md Shamim H
Hi,
I'm new here in Upwork also in this Community. I would like to upgrade my membership Basic to Plus. The queries are, Can I use my mom's credit card or I'm able to use Payoneer Mastercard? If can do then is it possible to remove the card after billing?
Thanks
Shamim
Solved! Go to Solution.
Sep 26, 2020 03:15:04 PM by Ashfaqur R
Sep 26, 2020 09:55:28 PM by Md Shamim H
Thanks for the clarification.
The another query was Can I remove Card from the Billing Method?
Sep 27, 2020 12:42:04 AM Edited Oct 16, 2020 02:34:08 PM by NikolaS N
Hi Md Shamim,
Thank you for your question. To remove a billing method please follow these steps:
You can find more information about editing your billing methods in this help article. Let us know if you need further assistance.
Sep 27, 2020 01:27:55 AM by Md Shamim H
Thanks Nikola
I followed the article regarding Removing Billing Method. I think should have primary billing method. I may able to remove only additional Billing Method not Primary one, am I right? If that happen I should be able to remove Primary Billing Method also.
Md.Shamim
Sep 27, 2020 02:36:42 AM by NikolaS N
Hi Md Shamim,
Thank you for following up. To remove a primary billing method, add an alternative billing method, then set it as your primary billing method first. Then you should be able to remove the billing method that you are referring to. Let us know if you need further assistance.
Jun 13, 2021 04:14:33 AM by vishal s
Jun 13, 2021 04:40:03 AM Edited Jun 13, 2021 04:40:52 AM by Petra R
vishal s wrote:
Is the closer of account is the only solution??
Yes. You can't remove the only billing method from an Upwork account.
vishal s wrote:
Why the hell you saving my card details ?? This is pure harassment. You guys should be penalized for harrasment and creating the mentally disturbance
There is no harassment and I am sorry to hear that you are mentally disturbed. If you want to remove the card details, you can close your account, provided there are no outstanding or upcoming charges.
Jun 13, 2021 06:06:25 AM by vishal s
Jun 13, 2021 06:39:21 AM Edited Jun 14, 2021 09:36:27 AM by Valeria K
Hi Vishal,
I am sorry for the frustration this has caused. We will look into this further and will get back to you once we have more information.
Thank you,
Update: One of our agents will reach out to you directly, Vishal, with more information.
Dec 15, 2022 03:24:05 AM by E H
Man, thank God I put some brakes on before disclosing my credit card information. The same thing you are asking Upwork to justify is what I have been asking them before I will add any information. It is pure arm twisting to keep client confidential information. Once I pay for a work, I the primary onwer should have the right to immediately delete the payment information if I choose to do so and not up to Upwork to put me through legal and wording jargons. Might not use the site simply because of this problem, will try another competitor like freelance.com and see. I wonder why most people simply just take it as they are told and not question something which is obviously wrong!
Oct 16, 2023 08:08:44 AM by Sadia H
Hi there, I have created a new account on Upwork. Initially, I didn't have a VISA card so I added my mother's card in the billing sections. I have got my own card now so I want to use that but Upwork is telling me to verify the first card's ID.
Should I upload my mother's ID doc on Upwork to verify? The best solution is to allow me to add my own credit card, which I could verify using my own ID doc.
Thanks
Oct 16, 2023 12:46:35 PM by Arjay M
Hi Sadia,
Thank you for reaching out to us. I see that you've removed the billing method you're referring to. Yes, you can use someone else's account as a billing method as long as you're authorized to use it. That said, our team will reach out to verify that you are an authorized user of the billing method.
You may check this help article for more details.
Sep 27, 2020 03:02:46 AM by Petra R
Ghazanfar A wrote:No you cannot use someone else card, You have to use that card which should have same name as your account has.
Wrong.
You can use a billing method that is in someone else's name with their permission. You are not allowed to withdraw to any withdrawal method that is not in your name
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