Mar 3, 2022 03:19:16 PM by Matthew S
Heya there,
I am having trouble with the Submit a Proposal button. I have read the forums and each response says we must have received a notification. My account has been verified for quite some time and I have not been able to find any notification to tell me otherwise.
Is this a glitch or are there steps I can follow?
Thanks for the help,
Matthew
Mar 3, 2022 03:19:58 PM by Matthew S
P.s. I seem to be able to open some jobs but not many. Extra confused.
Mar 3, 2022 04:59:18 PM by Joanne P
Hi Matthew,
Could you please try clearing your cache and cookies or use a different browser?
Apr 13, 2022 01:41:59 PM by Matthew S
Hey there Joanne, this issue has begun again and I have tried a power cycle, clearing my data, different browsers, but it is'nt helping this time. Do you have any suggestions?
Thanks for your help!
Apr 13, 2022 01:49:12 PM by Phyllis G
This might be relevant or it might not... As of several days ago, when I open a job post from the list that UW emails to me ("Interesting Jobs") a few times a week, the Submit Proposal button does not work at all. If I go find the same job in the marketplace, the Submit Proposal button does work. I have an open trouble ticket, so far no solution.
May 26, 2022 07:06:34 AM by Victoria A
Hi.
I'm new to Upwork.
When I click on submit proposal nothing happens and it doesn't load or take me to the next step it just stays on the same page.
Sep 18, 2022 02:36:23 AM by Pradeep H
Hi Akilah,
I tried but wasn’t able to replicate the issue you’re describing. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari.
Thank you,
Pradeep
Sep 20, 2022 01:10:25 AM by Akilah B
I've done all that you've suggested but it's still not working, I can see lots of posts of people having the same issue. How can we resolve this issue? Thank you.
Sep 20, 2022 03:10:01 AM by Susannah B
I'm also having this issue. I've tried in Chrome and Firefox, and the Submit Proposal button leads my nowhere. Thanks!
Sep 20, 2022 08:56:07 AM by Annie Jane B
Hi Susannah,
I tried but wasn’t able to replicate the issue you’re describing. Could you please try clearing your browser’s cache and cookies? Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari. I also noticed that your account was just verified earlier. Kindly try to submit proposals again and if you encounter the same problem, please let us know.
Sep 20, 2022 05:46:22 AM by Annie Jane B
Hi Akilah,
Thank you for following up. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
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