Technical issues

[espero]

Hi, i noticed that recently I was unwittingly logged out of my Upwork account both on the mobile app and on the web. And I also received a mail from upwork stating that I was given 10 free connects but It's not reflecting on either the mobile app nor on the web. And I'm also unable to update my portfolio.

[JoanneP · Accepted solution]

Hi David,

Could you please try to clear your cache and cookies or use a different browser to log in to your account? As for the mobile app, have you tried to uninstall and reinstall the app?

[espero]

Hi Joanne, thanks for your time and response, it was really helpful. Much appreciated.