Feb 14, 2022 12:03:55 AM by Arsalan J
Hello,
Can any help me, I am trying to verify my real ID card Name information with upwork but there is showing wrong name please anyone from admin kindly correct that information if you can, so it would be nice to start with upwork.
Solved! Go to Solution.
Feb 14, 2022 12:10:27 AM by Goran V
Hi Arsalan,
Feel free to submit your ID once you're ready and our team will review it. If any additional details are needed, our team will reach out to you as well. Thank you.
Feb 14, 2022 12:10:27 AM by Goran V
Hi Arsalan,
Feel free to submit your ID once you're ready and our team will review it. If any additional details are needed, our team will reach out to you as well. Thank you.
Feb 14, 2022 12:14:29 AM by Arsalan J
Hi Goran,
Thanks.
It means i just submit the information even is showing the wrong Nick name even.
Feb 14, 2022 12:27:09 AM by Goran V
Hi Arsalan,
Yes that is correct. If anything else is needed our team will assist you directly.
Feb 17, 2022 02:11:55 PM by Sebastian F
Hi Goran,
I am trying to verify my identity with my ID, but when I click the button Get Started there is showing a wrong name and it doesn’t let me change it, can you please help me with that?
Feb 17, 2022 06:00:42 PM by Joanne P
Hi Sebastian,
I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.
Feb 19, 2022 12:16:21 PM by Arsalan J
Hi Sebastian,
Yes you are right and one of the agent said, you can use upwork as normal after submitted ID verification.
But I am wondering why still verification tag is not reflecting at my profile as I have vetted the requiment.
I think this should be solve.
Feb 19, 2022 02:24:37 PM by Luiggi R
Hi Arsalan,
The verification process you recently exhausted did not involve granting your profile the ID Verification Badge. Once the team finds the need to go through this process with you, you will be notified.
Feb 20, 2022 11:41:58 PM by Arsalan J
Hi Luiggi,
Upwork required ID verification that I provided them for granting badge, if it was not in the process so why they asked me to submit ID for verification.
Feb 21, 2022 12:06:41 AM by Goran V
Hi Arsalan,
Please keep in mind that we have different types of verifications. Once you're required to verify for the ID badge, our team will reach out to you as well and will assist you further. Thank you.
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