Two step verification problem

[Dalia A]

I have a problem to login with the two step verification procedure. When I try to login I never receive the OTP on my mobile nor the email verification code. To make the matter worse, I've cleaned my browsing history and cache on Chrome so I am totally logged out now. I don't have a problem receiving the OTP from any other application so the problem is not with my mobile. 

[Goran V]

Hi Dalia,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification code. Thank you.