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Gopi's avatar
Gopi P Community Member

Unable to verify your Tax ID number on Upwork

Please check my Legal Taxpayer Name. Now I verified the legal name and PAN number. Please check and approve.

gopip18_1-1646185972652.png

 

 

ACCEPTED SOLUTION
Avery's avatar
Avery O Community Manager

Hi Abdul, 

 

The TAX ID (PAN) status is under "Pending Verification" until we have a manual verification for PAN. Once you enter a PAN number, you will automatically get a reduced withholding tax of 1% regardless of the PAN "Pending Verification" status. There is no further action needed on your end. 


~ Avery

View solution in original post

384 REPLIES 384
Karunagaran's avatar
Karunagaran K Community Member

I also have this issue. I have re-submitted my PAN multiple times. I think the problem is my PAN name is XXXXXXX X. The last name has only one word. 

Andrea's avatar
Andrea G Community Manager

Hi Karunagaran,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Racha gundla prasa's avatar
Racha gundla prasa b Community Member

hI Valeria, can i please request a legal name change as i am unable to get my pan details verified 

Andrea's avatar
Andrea G Community Manager

Hi Racha,

 

I checked but it doesn't look like you've added your PAN to your account yet. Could you please try it and let us know if the verification fails?

 

~Andrea
Tural's avatar
Tural B Community Member

okay

Tural Babashov
Krishna Chaitanya's avatar
Krishna Chaitanya K Community Member

I am from india, i am unable to update the Legal Taxpayer name.

Due to this always my PAN verification failed.

Joanne's avatar
Joanne P Retired Team Member

Hi Krishna Chaitany,

 

I checked your account and it looks like you have submitted a ticket to our team about this issue. Please allow time for our team to check and get back to you on the same ticket to assist you further. 

~ Joanne
Upwork
Tural's avatar
Tural B Community Member

I also

Tural Babashov
Brijesh's avatar
Brijesh K Community Member

Hi, 

 

The wrong TDS is about to charged for my transaction and I like to update it before the transaction happens

Andrea's avatar
Andrea G Community Manager

Hi Brijesh,

 

It looks like you were able to add your PAN. Once you enter a PAN number, you will automatically get a reduced withholding tax of 1% regardless of the PAN "Pending Verification" status. There is no further action needed on your end. 

 

~Andrea
Tural's avatar
Tural B Community Member

What is TDS?

 

Tural Babashov
Taylor's avatar
Taylor M Community Member

Hi Gopi, My legal business name is too long for the "business name" box and so my tax number is not being verified.  How do I solve this?

Nikola's avatar
Nikola S Retiring Moderator

Hi Taylor,

 

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

~ Nikola
Tural's avatar
Tural B Community Member

You can make it short

Tural Babashov
Harmin's avatar
Harmin P Community Member

Please Help me with PAN ID verification. I tried 4 times it still cannot be verified I have checked W-8BEN form as well, It is still pending. Please Help!!!

Nirmala's avatar
Nirmala D Community Member

I have added valid PAN number and legal tax payer name in tax information section but pan number showing "Pan Pending Verification". Please check attached screenshot and let me know how to verify pan detail.

 

 **Edited for Community Guidelines**

 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Nirmala,

 

Thanks for reaching out. If you've managed to add either your PAN or Aadhaar number successfully, i.e. it was accepted and you didn't get an error message, you're good to go! No further action on the Upwork platform is necessary.

 

Thank you,

Pradeep

Tural's avatar
Tural B Community Member

👍

Tural Babashov
Qasim's avatar
Qasim M Community Member

Why upwork is not verifying my PAN ID?I added it second times and still it shows pending.I am not getting any response from contact support too. 

PAN verification 

Nikola's avatar
Nikola S Retiring Moderator

Hi Mohamad,

 

Thank you for reaching out to us. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

~ Nikola
Harsh's avatar
Harsh A Community Member

Hey there, 
I am a freelancer based in India, Acc to the rules, upwork needs to pay 5% TDS if the freelancer has not added a PAN ID, but only 1% if the freelancer has added PAN.

I added my PAN ID, which has also been verified, yet 5% withholding tax was deducted. Can anyone look into this? 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Harsh,

 

I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Zeeshan's avatar
Zeeshan K Community Member

Hey, 

 

For some reason, in my Tax Information section, I see PAN pending verification for the past 3 days. 

 

I have already added the pan cart details when I created the account but for some reason, pan card verification is still showing me pending then 3 days back I updated the pan card again but it is still showing pending.

 

I check from this link 

https://support.upwork.com/hc/en-us/articles/360044709894-Indian-Tax-Deducted-at-Source-TDS-or-Withh...

if I did not provide a pan cart withholding tax will be 5%.

 

withholding tax is deducted from my account again and again.  

 

I would greatly appreciate any help or advice.

 

Thank you.

Zeeshan

Andrea's avatar
Andrea G Community Manager

Hi Zeeshan,

 

The TAX ID (PAN) status is under "Pending Verification" until we have a manual verification for PAN. Once you enter a PAN number, you will automatically get a reduced withholding tax of 1% regardless of the PAN "Pending Verification" status. There is no further action needed on your end. 

 

~Andrea
Abbas Ali's avatar
Abbas Ali M Community Member