Mar 1, 2022 05:53:17 PM by Gopi P
Please check my Legal Taxpayer Name. Now I verified the legal name and PAN number. Please check and approve.
Solved! Go to Solution.
Mar 1, 2022 10:15:23 PM by Avery O
Hi Abdul,
The TAX ID (PAN) status is under "Pending Verification" until we have a manual verification for PAN. Once you enter a PAN number, you will automatically get a reduced withholding tax of 1% regardless of the PAN "Pending Verification" status. There is no further action needed on your end.
Mar 14, 2022 02:09:30 AM by Pradeep H
Hi Marmik,
Thank you for your message. If you've managed to add your PAN details successfully, i.e. it was accepted and you didn't get an error message, you're good to go! No further action on the Upwork platform is necessary.
Thank you
Pradeep
Mar 14, 2022 03:33:31 AM Edited Mar 14, 2022 03:33:57 AM by Marmik K
Hello,
Thank you for your response.
Then I will wait for the verified message. Also as per this blog, https://support.upwork.com/hc/en-us/articles/360044709894-Indian-Tax-Deducted-at-Source-TDS-or-Withh..., Upwork charges 5% TDS if I didn't provide TAX information. It's already taken too many days to verify. So, I am worried.
Thank you so much.
Mar 14, 2022 04:47:51 AM by Andrea G
Hi Marmik,
The TAX ID (PAN) status is under "Pending Verification" until we have a manual verification for PAN. Once you enter a PAN number, you will automatically get a reduced withholding tax of 1% regardless of the PAN "Pending Verification" status. There is no further action needed on your end.
Mar 14, 2022 04:53:25 AM by Marmik K
Hello,
Thank you for letting me know. Now, I am free for this.
Thank you so much.
Mar 14, 2022 06:36:18 AM by Arun Prabhu G
Hi,
I have Updated my pan number twice as per the https://eportal.incometax.gov.in/ ...
Also updated my tax id on Upwork as was asked in the email. but still shows as "PAN pending verification".
Please someone provide solution for this
Mar 14, 2022 07:37:59 AM by Andrea G
Hi Arun,
The TAX ID (PAN) status is under "Pending Verification" until we have a manual verification for PAN. Once you enter a PAN number, you will automatically get a reduced withholding tax of 1% regardless of the PAN "Pending Verification" status. There is no further action needed on your end.
Mar 24, 2022 11:01:29 AM by Jemin M
I am getting "Unable to verify your Tax ID number on Upwork" emails again and again. I have added my correct PAN number and Legal Name in W-8 section. Both of them are as per IT department and TRACES records. Still again and again my TAX ID verficiation fails.
And I am able to verify my PAN with same details on TRACES website. But somehow on Upwork it fails with Unable to verify your PAN.
Please help me with this issue on Upwork platform.
Mar 24, 2022 12:17:59 PM by NikolaS N
Hi Riddhi,
I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Mar 22, 2022 08:15:49 AM by Pankaj G
When ever i try to update my tax identification id it not allowing me to enetr my name. Freelancer developer as legal tax payer is by default being selected. I guess because of which my tax identification is being rejected evary time i upload
Mar 22, 2022 09:03:52 AM by Andrea G
Hi Pankaj,
Someone from our team will reach out to you via support ticket in order to assist you further.
Mar 22, 2022 09:07:34 PM by Mandeep S
Hi team,
I have an Indian freelancer account as well as an agency account. My Indian PAN number is not verified in my freelancer account as well as the agency account as I have removed PAN and re-submitted it twice. My legal taxpayer name is the same in my freelancer and agency account as I am a sole proprietor. The same reason by PAN is going to be the same in my individual account and agency account. I have verified and found my information correct on Traces.
Looking forward to your support!
Thank you
Mar 22, 2022 10:40:54 PM by Joanne P
Hi Mandeep,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Mar 24, 2022 10:59:40 AM by Jemin M
Hi,
I am getting "Unable to verify your Tax ID number on Upwork" emails again and again. I have added my correct PAN number and Legal Name in W-8 section. Both of them are as per IT department and TRACES records. Still again and again my TAX ID verficiation fails.
And I am able to verify my PAN with same details on TRACES website. But somehow on Upwork it fails with Unable to verify your PAN.
Please help me with this issue on Upwork platform.
Mar 23, 2022 09:46:42 AM Edited Mar 23, 2022 10:42:05 AM by NikolaS N
Hi,
In tax information section, My pan was not verified so It shows the error that please remove the PAN and Upload it again. But still it is not verified. So I kindly request you to please check the issue and Verify my PAN.
Thank you in advance!!
**Edited for Community Guidelines**
Mar 25, 2022 07:16:53 AM by Chirag R
Hi,
I am unable to verify my PAN, even though it is correct and active. It says that:
"We were unable to verify the tax ID number(s) you submitted. Please double-check your tax ID number(s). You need to remove your ID and then re-submit it for validation."
Can someone help?
Mar 25, 2022 08:20:02 AM by Andrea G
Hi Chirag,
Could you please confirm if you're still experiencing this issue? If so, please make sure your name in the W-8BEN section of Tax Information matches your PAN before trying again.
Mar 30, 2022 10:39:44 AM Edited Mar 31, 2022 06:50:13 AM by Chirag R
Hi Andrea,
I have added my name in W-8BEN section of Tax Information and then added the PAN number again. Will let you know if it's solved. Thanks in advance!
****UPDATE:****
This has been resolved. Thanks for your help, Andrea!
Mar 30, 2022 07:59:52 AM by Rakesh Kumar S
HI,
I want to change my pencard and what is process of change in pencard......
Mar 30, 2022 09:10:36 AM by Andrea G
Hi Rakesh,
You can manage your PAN in Settings > Tax Information.
Mar 30, 2022 11:33:07 AM by Rakesh Kumar S
HI
I want change my pencard number can any one help him...
Mar 30, 2022 12:37:16 PM by NikolaS N
Hi Rakesh,
Thank you for reaching out to us. You should be able to add your PAN number under the Tax Information section on the Setting page. Here is a screenshot for reference.
Apr 3, 2022 05:14:29 AM Edited Apr 3, 2022 07:15:47 AM by NikolaS N
Hi There!
I'm a freelancer from India, as per the gov. rule I need to submit my gov issued tax id on Upwork.
But, when I'm adding my tax ID information on Upwork, the legal taxpayer name shows wrong by default, it's showing "Creative Keeda" instead of "Sachin Soni".
Could you please help me to change this?
I'm attaching screenshots with this
**Edited for Community Guidelines**
Thanks
Apr 5, 2022 01:45:51 AM by Mrugesh P
Hi Pradeep.
I have added my PAN multiple times but still it is not getting added in the system. I also did the PAN verification on PAN website it says PAN is Active but getting error in Upwork for adding. Refer both the screenshots attached.
Can you please check the same.
Thanks.
Mrugesh.
Apr 5, 2022 10:53:15 PM by Nitesh K
Hi Pradeep,
Thanks for your response. I did what you mentioned and now I am having PAN pending verification.
Would it still deduct 5% TDS ?
Thanks
Nitesh
Apr 9, 2022 09:36:03 AM by Kranthi r
Hi There,
I have uploaded my Pan Card, but it's not validating, Reason might be that the name in Pan card is not matching with name in upwork, what shall I do ? Do I need to update my name in upwork profile ?
Apr 9, 2022 10:35:06 AM by Luiggi R
Hi Kranthi,
I checked and can see that you have not added your name in the "Legal Taxpayer Name" field and your Form W-8BEN under Settings > Tax Information. Please make sure you add the correct legal name that matches your PAN ID that can be found on the TRACES record.
Apr 10, 2022 08:14:59 AM Edited Apr 10, 2022 08:16:37 AM by Pankaj K
Hi Joanne,
Am also facing this problem since last two days which is really irritating.
Doesn't matter which support page I click on I will get redirected to the Jobs feed.
I have tried after clearning my cache and cookies and also I tried this in a new browser/new PC with no luck.
I need to raise a ticket related to my PAN verification status not updating but before that I guess I have to get this redirection issue resolved.
Please look into this asap.
Apr 12, 2022 05:16:43 AM by Andrea G
Hi Priyanka,
The TAX ID (PAN) status is under "Pending Verification" until we have a manual verification for PAN. Once you enter a PAN number, you will automatically get a reduced withholding tax of 1% regardless of the PAN "Pending Verification" status. There is no further action needed on your end.
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