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Eleonora's avatar
Eleonora B Community Member

Unresponsive client and unpaid work

Hey! I was working with a person and he suddenly disappeared. I made most of the work already and I haven't been paid. What should I do?

ACCEPTED SOLUTION
Preston's avatar
Preston H Community Member

 re: "We worked on a translating platform, so the work is there, it is not submitted here."

 

**Edited for Community Guidelines**

 

Click the green "Submit Work" button. You will get paid automatically.

 

It DOES NOT MATTER if the client is unresponsive.

 

It DOES NOT MATTER if your work was done on a translating platform.

As long as you had a contract on Upwork, that is what matters.

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8 REPLIES 8
Maria's avatar
Maria P Community Member

If the money is in escrow (as it should be), you will get paid 14 days after you submit the work using the corresponding button.

Eleonora's avatar
Eleonora B Community Member

We worked on a translating platform, so the work is there, it is not submitted here.

Preston's avatar
Preston H Community Member

 re: "We worked on a translating platform, so the work is there, it is not submitted here."

 

**Edited for Community Guidelines**

 

Click the green "Submit Work" button. You will get paid automatically.

 

It DOES NOT MATTER if the client is unresponsive.

 

It DOES NOT MATTER if your work was done on a translating platform.

As long as you had a contract on Upwork, that is what matters.

Mark's avatar
Mark F Community Member


Preston H wrote:

**Edited for Community Guidelines**

 


That might not be the ONLY reason.

Miriam's avatar
Miriam H Community Member


Preston H wrote:

If you do not get **Edited for Community Guidelines**, it is because you do not know how to use Upwork 

properly.

Preston, I couldn't agree more, I don't know how to use Upwork to get "**Edited for Community Guidelines**" 🙂 

Preston's avatar
Preston H Community Member

My apologies for the typo.

Mark's avatar
Mark F Community Member

What typo?  I have no  **Edited for Community Guidelines**ing idea what you are talking about. Smiley Happy

Jamie's avatar
Jamie F Community Member


Eleonora B wrote:

Hey! I was working with a person and he suddenly disappeared. I made most of the work already and I haven't been paid. What should I do?


If they have disappeared and there is no milestone then there is nothing you can do - other than learn from the experience and make sure you insist that clients set up milestones from now on.