Oct 29, 2019 03:18:32 AM Edited Oct 29, 2019 05:28:50 AM by Avery O
I would gladly pay the new 20% fee if things actually got better but no. I can't get work anymore due to poor rating system.
I had a client who actually was a middle man. And had no idea what they were doing. I would ask for clarifications and get no answer back. I even asked him
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Then he ensured me that my comments ARE reaching the client and that all the delays are because of the clients.
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Then later he admitted that they were NOT getting my comments.
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Project basically ended with me waiting for client's feedback. Then got the following rating from the middle man.
Because of this, I have 80% job completion. And can't get any more contracts. There's nothing Upwork will do for me.
I've had enough.
Oct 29, 2019 06:30:12 PM by Cheryl K
Brian:
Unfortunately you didn't get that rating from the middle man, you got that rating from the client.
See, the person that hires you is your client. And like them or not, they are the one you must make happy.
It's wise to ask upfront if they are working on behalf of another person or the end user. Of course, you didn't do that and are paying what I call the "stupid tax". It doesn't mean you are stupid, it just means there is a price to be paid when you do something that's not smart....like steering clear of these situations by asking about them upfront.
At 80%, you still might get more contracts. Concentrate on writing dynamite proposals and when you get hired, hit the job out of the park. I mean go above and beyond and make sure the client is 100% satisfied. You'll get a good rating and that should help rescue your JSS.
Going forward, always ask if the potential client is a middle man. I personally interview my clients as hard as they are interviewing me. Most of the time I run if the client isn't the end user.
Upwork will do something for you, so not all is lost. They will continue to provide the opportunity for you to connect with potential clients.
Chin up, it sucks but this too will pass.
Oct 29, 2019 06:36:23 PM Edited Oct 29, 2019 07:52:18 PM by Bojan S
Hi All,
A few posts have been removed from this thread for Community Guidelines. We encourage our Community members to be professional and respectful to one another when posting here. Please, be mindful of the Community Guidelines and avoid making personal attacks.
Edited to add:
This thread will be closed from further replies. As a gentle reminder, please be mindful of the Community Guidelines when posting in the Community.
Thank you!
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