Mar 27, 2021 05:00:10 PM by Nathan E
I'm working for a client, tracking my time, and it isn't recording images of any of the programs i'm working in, only showing the desktop. Why is this? I'll attach an image of every single screen capture I'm seeing:
Mar 28, 2021 05:13:43 PM by Avery O
Hi Nathan,
It looks like you have several desktops/monitors. Do you have your Desktop App set to capture all monitors? You should be able to access this setting on the lower left-hand side of your Desktop App by clicking on the arrow beside your name.
Mar 28, 2021 07:36:00 PM by Petra R
Nathan E wrote:I'm working for a client, tracking my time, and it isn't recording images of any of the programs i'm working in, only showing the desktop. Why is this?
It's a well known issue with Macs and has to do with your Mac's security settings, which prevents the contents of your screen being captured without your permission.
Try the steps shared in this post
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