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Re: I have used my visa card to buy connects but still its show choose alternate method.

ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
4261 of 4,365
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
ash_vithalani
Active Member
Ashwin V Member Since: Jun 14, 2021
4262 of 4,365

I am seeing that erroe when i cam adding billing method

'' Your bank was unable to verify your information. Please contact them and try again ''

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4263 of 4,365

Hi Ashwin,

 

I checked this for you and was not able to replicate the issue you’re experiencing. Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
remotework24x7
Active Member
Hemant K Member Since: Jun 13, 2021
4264 of 4,365

I have used my visa card to buy connects but still its show choose alternate method. can you please help?

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
4265 of 4,365

Hi Hemant,

 

I'd like to clarify that some card-issuing banks will restrict the use of debit cards on Upwork due to the payments being classified as 'recurring'. Please, make sure that you are filling all the required fields correctly and that your card-issuing bank allows recurring transactions. Alternatively, you may use any other of the available billing methods.

~ Luiggi
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
4266 of 4,365
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

efab8c17
Active Member
Surya C Member Since: Aug 22, 2020
4267 of 4,365
I cant able to buy connects can anyone help me. I tried with paypal and debit card methods. I cant able to buy
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4268 of 4,365

Hi Surya,

 

I checked this for you and was not able to replicate the issue you’re experiencing. Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
jakeanderson90
Active Member
Sharuk K Member Since: Feb 17, 2020
4269 of 4,365
You can easily buy connects using your debit card. Just check whether it
supports international payments. A simple visa or mastercard will do.
efab8c17
Active Member
Surya C Member Since: Aug 22, 2020
4270 of 4,365
Hello there im facing the same issue, today i add my local bank account for getting paid l,after that i add debit card and paypal to billing methods to buy connects, it doesnt works. "It shows your bank unable to verify your identity". What can i do for this issue
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