Sep 6, 2020 10:27:17 PM Edited Sep 6, 2020 11:08:31 PM by Aleksandar D
client name is **Edited for Community Guidelines**
job link is **Edited for Community Guidelines**
another job link **Edited for Community Guidelines**
he asked me project payment outside Upwork
and he forced me.
I want my project payment via Upwork but the client denied making project payment via Upwork.
Please help me in this case.
I have all chat proof so i can show to upwork
Thank you.
Solved! Go to Solution.
Sep 6, 2020 10:42:54 PM by Sarah B
You have a few problems here.
1) You should not be communicating outside of Upwork without a contract first. This is against Upwork's ToS. So you should never have begun talking to this client on Skype without being first hired through Upwork.
2) You seem to have started working without a contract in place as well? Don't do this either.
3) Clients can't force you to do anything. You can always say no. So when a client asks you to violate the ToS, risking your own account getting banned, tell them no and move on from the client.
If you want to continue working for this person, you should immediately tell them you will only communicate on Upwork and will not do anymore work until he has opened the contract. But if it were me, I probably wouldn't work with a client that is willing to risk my account getting banned. That's not a very good client.
Sep 6, 2020 10:36:04 PM by Petra R
Sawrabh K wrote:I want my project payment via Upwork
You just kissed your Upwork account Goodbye by posting proof that you communicated with the client outside the platform (violation 1) and eagerly agreed to be paid via bank transfer (violation 2)
Sawrabh K wrote:and he forced me.
He didn't force you. You asked how payment would be handled, he told you that it's by bank transfer, you agreed to it by saying "Fine" and did the work.
Sep 6, 2020 10:36:42 PM Edited Sep 7, 2020 12:01:12 AM by Vladimir G
How is this client forcing you? **Edited for Community Guidelines**
Sep 6, 2020 10:42:56 PM by Sawrabh K
the client refused me to make payment via Upwork he told me on call very clearly that he will not make payment via Upwork.
I have all proof that how he forced me.
and please Upwork help me.
and I do not receive any project amount outside Upwork from the client.
Sep 6, 2020 10:48:11 PM by Petra R
Sawrabh K wrote:... and I do not receive any project amount outside Upwork from the client.
No, but you have posted proof that you 1) communicated with the client outside the platform and 2) agreed to be paid via bank transfer.
That's 2 major policy violations, each enough to permanently suspend you.
Sawrabh K wrote:and please Upwork help me.
Help you with what? You decided to take the communication outside of Upwork and agreed to be paid via bank transfer. Game over.
Sep 6, 2020 10:53:20 PM by Sawrabh K
to petra r
I never received any project amount outside Upwork okay.
I only talk over the Upwork chat system to the client.
and I want to contact to Upwork authority so I can show call and chat to Upwork.
I always follow all protocols on Upwork.
.
Sep 6, 2020 10:57:55 PM by Amanda L
Sep 6, 2020 10:59:54 PM Edited Sep 6, 2020 11:09:38 PM by Aleksandar D
Sawrabh K wrote:I never received any project amount outside Upwork okay.
No, you eagerly agreed to it, which is enough.
Sawrabh K wrote:I only talk over the Upwork chat system to the client.
Really? So the Skype (or whatever it is... it's not Upwork) screenshot you originally attached as proof was a figment of my imagination?
Sawrabh K wrote:I always follow all protocols on Upwork.
No, you do not. And you very helpfully attached the proof.
**Edited for Community Guidelines**
Sep 6, 2020 11:07:44 PM by Sawrabh K
have you seen the complete chat and call between me and the client?
I will show complete chat and call to Upwork senior authority.
Sep 6, 2020 11:10:36 PM by Amanda L
Sep 6, 2020 11:15:06 PM by Sawrabh K
to Amanda L
have you seen chat and call on Upwork chat and call system?
I need the contact information to Upwork senior authority.
I am honest with Upwork I know it.
I am ready for any investigation.
I will show Upwork chat to Upwork senior authority.
Thank you.
Sep 6, 2020 11:26:16 PM by Petra R
Sawrabh K wrote:I will show Upwork chat to Upwork senior authority.
No "senior authority" will bother with this nonsense, but expect someone to contact you very soon....
Also, Upwork can see the Upwork chat. You don't have to show it to them. The Upwork chat is not the problem, the NOT-ON-UPWORK chat where you agreed to be paid by bank transfer is.
And the "client" you worked with previously....
Sep 7, 2020 02:13:29 AM by Aleksandar D
Hi Sawrabh,
Thanks for waiting patiently. One of our team members already reached out to you directly via a support ticket to assist you further.
Thank you.
Sep 7, 2020 12:10:39 AM by Aleksandar D
Hi all,
Sawrabh, I will look into this further and will get back to you once I have more information.
Please be mindful of the Community Guidelines before posting as few posts from this thread were already removed/edited.
Thank you.
Sep 6, 2020 10:56:14 PM by Amanda L
Sep 6, 2020 10:43:46 PM by Christine A
Sep 6, 2020 11:05:08 PM by Sawrabh K
to Christine,
you are not correct.
I do not agree with the client that s the reason I making a complaint regarding the issue.
and this project is new
I am ready for any investigation.
Sep 6, 2020 11:08:21 PM by Amanda L
Sep 6, 2020 11:08:36 PM Edited Sep 6, 2020 11:14:38 PM by Petra R
Sawrabh K wrote:I am ready for any investigation.
I'm sure you are. Also into your first contract... and the client in question.
Amanda L wrote:
Your best bet is to plead for forgiveness for breaking these terms of service and hope you don't get permanently banned from the platform.
I think that ship has sailed. (take a closer look at the only contract on his profile for number 3 in "all bad things come in 3s"...)
Sep 6, 2020 11:12:48 PM by Christine A
Sep 6, 2020 10:42:54 PM by Sarah B
You have a few problems here.
1) You should not be communicating outside of Upwork without a contract first. This is against Upwork's ToS. So you should never have begun talking to this client on Skype without being first hired through Upwork.
2) You seem to have started working without a contract in place as well? Don't do this either.
3) Clients can't force you to do anything. You can always say no. So when a client asks you to violate the ToS, risking your own account getting banned, tell them no and move on from the client.
If you want to continue working for this person, you should immediately tell them you will only communicate on Upwork and will not do anymore work until he has opened the contract. But if it were me, I probably wouldn't work with a client that is willing to risk my account getting banned. That's not a very good client.
Sep 6, 2020 11:41:21 PM by Filip K
I made an informative thread about payments outside of Upwork. You should check it. 🙂