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Tony's avatar
Tony S Community Member

client testimonial request doesn't work - linkedin profile field buggy

screenshot: https://jmp.sh/z6INymj

137 REPLIES 137
Aron's avatar
Aron S Community Member

Yup, I'm having the same issue 

Rei's avatar
Rei F Community Member

Hello, 

 

I am having the same issue. The field for the Client's LinkedIn Profile has an error that says Invalid LinkedIn profile. How can I fix this problem? 

 

Thank you!

Zain's avatar
Zain U Community Member

Hi,

I am facing the problem by adding Linkedin Profile Url at "Request a testimonial", it gives an error of "Invalid LinkedIn profile". Can you please help me?

Kingsley's avatar
Kingsley U Community Member

Please, i am facing same issue. Error message pops up.

Can you assist?

Muhammad's avatar
Muhammad H Community Member

Greetings!! I had an issue regarding the testimonial option, when I put my client's Linkedin Profile URL, It says 'invalid profile URL' but the URL is absolutely fine. Please help me with why this happens.

Robert's avatar
Robert U Community Member

I also cannot get this section to work. I have tried multiple different clients. All fail on the linkedIn Field.

Salman's avatar
Salman N Community Member

Hey Avery
Get client testimonial is showing on my profile i want to avail this too but when i add my clients linkedin profile link it shows invalid profile.
I tested it on other profiles too but I am getting same error, can you help ?

Nuridin's avatar
Nuridin S Community Member

Hi, I am facing the same problem. Can you help me please.

Ranum's avatar
Ranum S Community Member

Hi,

I've been trying to get my testimonials done by my clients, however, everytime i enter any of my clients linkedin profile link it shows as invalid. kindly help me out what should i do.

thankyou

Gita's avatar
Gita E Community Member

Hi Bojan,

This link is not working for me either for allowing me to add Client Testimonials from LinkedIn. This seems like a wide-spread issue. Can you assist? URL I attempted to use was in format: https://www.linkedin.com/in/personname. It was as requested and did not work.

Don's avatar
Don M Community Member

I am trying to send a testimonial request, but the LinkedIn profile field will not accept the link. Please advise.

Bojan's avatar
Bojan S Community Manager

Hi All,

 

We apologize for the inconvenience this caused you. This is a known issue and our engineers are looking into it. Our team will reach out to you regarding this issue directly via support tickets and keep you updated.

 

We appreciate your patience while our team is working on fixing this issue.

~ Bojan
Upwork
Sheng Wei's avatar
Sheng Wei P Community Member

Hi Bojan, 

 

thanks for the update but is there a workaround solution for now? are you guys able to manually whitelist / verify the linkedin urls? this is blocking me from creating testimonial requests which i need urgently to ensure my profile is well positioned before i send out my proposals 

 

Sincerely,

Sheng

Junaid's avatar
Junaid U Community Member

Having that same issue when adding my client's testimonials!

Aluko's avatar
Aluko O Community Member

I also have this same issue. I cannot add my client's linkedin profile, it's saying invalid linkedin profile whereas I provided a valid profile link. Kindly address this issue. 

Elsie's avatar
Elsie B Community Member

Hi all, 

 

I'm trying to invite a past client to give me a testimonial. She has a working linkedin profile but the text box on Upwork is showing invalid link. What am I doing wrong?

 

Here is the link: **Edited for community guidelines**

Christine M's avatar
Christine M D Community Member

I am having the same problem. I can't ask for a quote because it keeps getting stuck at the Linkedin profile

Creative's avatar
Creative T Community Member

HI All,

when i will share client's linkedIN profile that time it shows validation Error. I have tested many linkedIN url but same problem is there.

Can anybody suggest me from where i will cpoy the link and paste it. I have copied it from url section.

I am unable to showcase my testimonials here. any positive and working response is appreciated.

Raunak's avatar
Raunak A Community Member

Whenever i try to add testimonials from outside it keeps showing error

 

invalid linkedin profile 

i have tried all the possible combination 

 

pls try to solve this issue Asap thanks

Sarah's avatar
Sarah C Community Member

Any suggestions what to do if my client doesn't HAVE a LinkedIn profile?

Bojan's avatar
Bojan S Community Manager

Hi Sarah,

 

At this time, this feature is only available for users who have a LinkedIn account.

~ Bojan
Upwork
Kerry's avatar
Kerry S Community Member

Hi,
are you saying we can't request Testamonials, unless the person has a LinkedIN account?  This is far from ideal if it is the case.  So many people and clients don't have LinkedIN accounts.

Looking forward to a prompt reply.

Kind regards,

Kerry

Petra's avatar
Petra R Community Member


Kerry S wrote:

are you saying we can't request Testamonials, unless the person has a LinkedIN account?


This is correct. You can only request a testimonial from clients who have an established LinkedIn profile

Sharjeel's avatar
Sharjeel N Community Member

Hello,

 

 I faced same 'Invlaid linkedin Profile' error. It was fixed by typing in url, manually instead of pasting it in field. In fact the validation error vanishes when I type first part of url.

I hope it will help.

Regards,

Andre's avatar
Andre L Community Member

I'm having the same issue here. I realized that when the linkedin link is from a user it works, but when it's from a company it doesn't. Please help.