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8a0915ce
Community Member

connects

Why connects didn't refund when the job post is closed or expired? even the client did not hire anyone.

1 REPLY 1
ArjayM
Moderator
Moderator

Hi Anil,

 

Thank you for reaching out to us. I looked closely at your archived proposals and confirmed that the clients were able to hire a talent before closing them. Please remember that we only return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can find more information here. I hope this clarifies.

 

~ Arjay
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