Oct 4, 2019 10:43:36 PM by Anouar H
hi !!
i got new job from a client who has a verified payement !! with 2 open contracts and i already finnished my job!!
and btw my client is new to this platform because he didn't paye or get any feedbacks befor
so how can u know if your client payed you (i know that u need more than 1 week to get payed) but still i don't know if he guna paye me or not
thank you for reading this post and waiting for answer
Solved! Go to Solution.
Oct 5, 2019 12:19:05 AM Edited Oct 5, 2019 12:33:43 AM by Petra R
Anouar H wrote:yes it is on my job page and here is a screenshot
So it is an hourly contract and you logged your time.
Your client will be charged on Monday and will then have until next Friday to review. Saturday next week the funds will move into "Pending" and then finally to "Available" on the Wednesday after, the normal billing cycle for hourly jobs in other words.
The client does not have to do anything as far as payment is concerned. He will be charged automatically.
When the client is happy that the work is done, he can just end the contract and will leave feedback during the process of closing the contract. No need to ask the client to leave feedback, the client has to leave feedback when he closes the contract.
Oct 4, 2019 10:57:54 PM by Michael S
You should probably go back through the "Getting Started For Freelancers" page again, and pay special attention to the segments on getting paid. They tell you exactly how the process works.
Mar 9, 2021 09:29:39 PM Edited Mar 9, 2021 11:07:25 PM by Joanne P
I got the email below today from Upwork, but when I went to my Settings to request that money, my balance was $0. For 20% of my payment, Upwork can do better than this.
**Edited for community guidelines**
Mar 9, 2021 11:20:57 PM by Joanne P
Hi Sarah,
I checked your account, and I can confirm that the client has already released the payment to you. Currently, the funds are pending and you can check them here. The date as to when the funds will be available for withdrawal is also indicated. When your client releases a milestone or final payment on a fixed-price job, it immediately shows as pending on your financial account. Pending payments become available for you to withdraw after the standard five-day security period. Here's the help article for more information.
Oct 4, 2019 11:26:24 PM by Petra R
Anouar H wrote:hi !!
i got new job from a client who has a verified payement !! with 2 open contracts and i already finnished my job!!
and btw my client is new to this platform because he didn't paye or get any feedbacks befor
so how can u know if your client payed you (i know that u need more than 1 week to get payed) but still i don't know if he guna paye me or not
thank you for reading this post and waiting for answer
Is the job on your My Jobs Page?
Is it hourly or fixed rate?
Can you see the payment on your My Reports > Overview Page?
Oct 5, 2019 12:19:05 AM Edited Oct 5, 2019 12:33:43 AM by Petra R
Anouar H wrote:yes it is on my job page and here is a screenshot
So it is an hourly contract and you logged your time.
Your client will be charged on Monday and will then have until next Friday to review. Saturday next week the funds will move into "Pending" and then finally to "Available" on the Wednesday after, the normal billing cycle for hourly jobs in other words.
The client does not have to do anything as far as payment is concerned. He will be charged automatically.
When the client is happy that the work is done, he can just end the contract and will leave feedback during the process of closing the contract. No need to ask the client to leave feedback, the client has to leave feedback when he closes the contract.
Jun 23, 2020 09:51:20 AM by Muhammad Waleed K
Hello,
Recently I completed a job of 15$ but it's not showing in my "Get Paid" section so how can I withdraw my payment.
Jun 23, 2020 11:28:17 AM by Bojan S
Hi Muhammad Waleed,
When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.
Thank you!
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