pointless re-verify

[Mark F]

This is just my curiosity did you change anything?

[Renata S]

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BMark F wrote:
This is just my curiosity did you change anything?

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I didn't change my profile photo or do a major overhaul of anything. That's why it surprises me that they asked. 

[Preston H]

As far as I know, there are three DIFFERENT types of identification that freelances may be asked to do:

- verification during initial registration, such location verification based on IP address

- video interview verification

- photo ID verification

Sometimes freelancers get confused because they have already done one of these, but they are then asked to do another.

But ALSO: Freelancers may be asked to REPEAT a verification process they have already done. There may be a REASON for this. There may have been changes made or certain activity detected. Or there may be NOT REASON at all, other than being randomly selected.

That's how I understand the process. Of course I have no special access to "inside" details, and Upwork is not going to reveal all the details of their security processes.

For me, though, the take-home is to not worry about it. Being asked to do any type of verification doesn't mean I'm doing anything wrong. It's just part of Upwork's efforts to distinguish itself as the top freelance platform by offering clients the most reliable information possible about freelancers.

[Aleksandar D]

Hi Renata,

Thanks for reaching out to us. As part of our ongoing work to keep the Upwork marketplace a secure place for freelancers and clients, verification is sometimes required more than once. We do try to avoid doing this repeatedly and apologize for the inconvenience it may cause. 

Please, refer to this ticket for more information regarding the verification process. Use the link provided in the ticket and our agent will guide you through the process!

Thank you.

[Estiak Ahmed M]

Hello,

I've done video verification before. But today came the verification notification again. Why do I have to do a second video verification?

Estiak

[Antun M]

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Estiak Ahmed M wrote:

Hello,

I've done video verification before. But today came the verification notification again. Why do I have to do a second video verification?

Estiak

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Some people misuse the platform.

(re)Verification is one of the ways to prevent that.

Nothing to it, just (re)do verification and move on with your freelancing.

[Jurij T]

Hi guys

Could you please let me know why the verification blog section still exist in frontend after done video verification successfully?
I need your help

Many thanks
Jurij

[Bojan S]

Hi Jurij,

As part of our ongoing work to keep the Upwork marketplace a secure place for freelancers and clients, verification is sometimes required more than once. We do try to avoid doing this repeatedly and apologize for the inconvenience it may cause. 

Please, refer to this ticket for more information regarding the verification process, where our team already shared tips about using a device with a connected camera and microphone for the verification process. Use the link provided in the ticket and our agent will guide you through the process!

Thank you.

[Jurij T]

I've done the call in the reuqest with Keila a few days ago. There is a chatted history in the last request.
Do i need to call with you again?

Many thanks
Jurij

[Bojan S]

Hi Jurij,

Please consider following up on the request to verify your identity and kindly communicate with our team through the original ticket if you have any questions, in order to keep all the information in one place.

Thank you!