May 18, 2021 05:32:39 AM by suba s
My Account name and profile name are not matching hence I am not able to get Paid kindly help to change my profile name. Trying to contact the helpdesk but no luck. Please get this problem solved.
May 18, 2021 05:44:04 AM by Goran V
To submit a name change request go to Settings > Contact Info and update your name. However, please keep in mind that your Upwork name needs to be your full legal name. Thank you.
May 18, 2021 06:28:43 AM by suba s
thanks for your reply.
I tried name change several times. but it keeps saying your name change is denied.
please send me any solution to solve this problem
May 18, 2021 06:31:10 AM by Goran V
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your name change request. Thank you.
May 30, 2021 06:07:48 AM by Letssocialize B
Hello Goran, Even I am facing a similar issue. I need to update my profile name which is the same as my account name.
However, the system says, profile name change request is denied.
Request for assistance from Upwork Team.
My name - Kirthana V (same as the account name)
But my profile name is - Lets Socialize Brands (which I am trying to rename to my name, Kirthana V, unfortunately, the system is denying to update)
May 30, 2021 06:25:02 AM by Bojan S
We’ll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.