Issue with Agency Memberships

[AndreaG]

Some users are experiencing issues with upgrading their Agency membership. 

Error: 

"Failed to load the current subscription details. Please try again. If the issue persists, please contact Customer Support."

Our team is aware of this issue and working on resolving it as soon as possible.

Edited to update information. 

I would like to let you know that this issue is now resolved. Please let us know if the issue persists on your end and we will be happy to assist you further. 

[horiondigitalltd]

Hi
I have the same issue, Failed to load the current subscription details. Please try again. If the issue persists, please contact Customer Support. Please help.

[adde363e]

Hi, I am also facing same issues in my agency account. Kindly fix it.

"Failed to load the current subscription details. Please try again. If the issue persists, please contact Customer Support."

[webprogrammersa]

Hello,

We are getting the same error on the membership page - 

Failed to load the current subscription details. Please try again. If the issue persists, please contact Customer Support.

[NikolaS]

Hi All,

I would like to let you know that this issue is now resolved. Please let us know if the issue persists on your end and we will be happy to assist you further. 

[paktually]

My Agency is having the same issue:

"Failed to load the current subscription details. Please try again. If the issue persists, please contact Customer Support."

Please help!

[ahsanshafqat]

Hi
I have the same issue, Failed to load the current subscription details. Please try again. If the issue persists, please contact Customer Support. Please help.

[insanescouter]

I have an agency I set up a while back. I am now trying to set up the membership to start getting connects and in firefox and chrome when I click the "select" button it then goes to page with the error as seen below.

  

[kashifwaheed]

Hello I am back after a long time to upwork and decided to start work again but when I go to my agency and tried to upgrade my membership and connects I recieved a message "Failed to load the current subscription details. Please try again. If the issue persists, please contact Customer Support." can upwork help me to fix it? 
Thank you 
Community

[cb5a7043]

Hi
I have the same issue, Failed to load the current subscription details. Please try again. If the issue persists, please contact Customer Support. Please help.

[cb5a7043]

I have an agency I set up a while back. I am now trying to set up the membership to start getting connects and in firefox and chrome when I click the "select" button it then goes to page with the error as seen below.