Aug 5, 2021 09:26:54 PM by Irish Mae L
Aug 5, 2021 10:53:50 PM by Joanne P
Hi Irish Mae,
It looks like you are requested to complete the verification process. If you are not able to verify your account on the deadline specified, your account will be placed on hold. The hold will not affect any active contracts you have. You can still work, but you will need to complete the verification process before getting paid or applying to new work.
I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.