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kswetha1710
Community Member

Connects back to my account

hi,

I am applying for proposals with my connects , but when a that job is not available or its removed from market place due to some terms and conditions - i am not getting back my connects.

 

Please help me.

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Swetha,

 

You should get connects back if the job post was in violation of Upwork TOS, please allow time for our team to complete this process and once they do your connects will be refunded. You can view your Connects History in the Settings> Membership & Connects and find more information here.

 

Thank you!

~ Bojan
Upwork

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1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Swetha,

 

You should get connects back if the job post was in violation of Upwork TOS, please allow time for our team to complete this process and once they do your connects will be refunded. You can view your Connects History in the Settings> Membership & Connects and find more information here.

 

Thank you!

~ Bojan
Upwork
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