Mar 6, 2019 07:13:42 PM Edited Mar 8, 2019 01:03:55 AM by Vladimir G
Hi All!!
I am trying to create my profile, and I cant get passed these error messages on the drop down boxes!
Can anyone help?!
**Edited for Community Guidelines**
Mar 6, 2019 11:07:41 PM by Joanne P
Hi Kassian and Maryanne,
Can you please try another browser or clear your cache and cookies? If you still experience issues completing your profile, please let us know so we can investigate further.
Feb 14, 2019 12:22:21 PM by Aimee E
Feb 14, 2019 12:59:30 PM by Bojan S
Hi Aimee,
I checked this for you and was not able to replicate the issue you are describing.
Please clear your cache and cookies and/or try an alternate browser to see if the issue persist. If it does, please let us know and we'll have one of our agents assist you directly.
Thank you.
Feb 20, 2019 11:09:18 AM by Aimee E
Feb 20, 2019 10:55:06 AM by Eunice A
Hi!
I am trying to do my profile and the drop down boxes for English Proficiency or any other drop down box has html code in it so that I cannot select anything to finish doing my profile.
How can this be fixed?
Feb 20, 2019 11:41:47 AM by Bojan S
Hi Eunice and Aimee,
One of our team members will reach out to you directly to assist you with submitting your applications, thank you for reaching out to us.
Mar 4, 2019 05:36:42 PM by Da'Vaun D
Mar 4, 2019 08:39:16 PM by Joanne P
Hi Da'Vaun,
I tried replicating your concern and I was able to view the drop down selection for both sections. Please clear your cache and cookies or try a different browser and see if that works. If you're still unable to see the selections on the drop down, please let us know. Thanks!
Mar 26, 2019 07:55:01 AM by Sabina D
Hi,
I can t set up my freelancer account as it is an error by the dropdown for english level and number of hours.Please help me
Thank you
Mar 26, 2019 08:16:23 AM by Bojan S
Hi Sabina,
May you please try using another browser to check if you`re still experiencing the same issue.
Let us know if the issue persists.
Thank you.
Mar 27, 2019 11:47:41 AM by Mobeen K
Hello,
I am a new Freelancer and trying to create my profile first time but drop down buttons of "What is your English proficiency" and "How many hours do you have available to work each week" are not working. I click it and no sub options are showed. I also tried to type in directly and it does not work too. Please help. I spent 2 hours last night and got stuck on that page and cannot complete my profile.
Mobeen
Mar 27, 2019 12:33:51 PM by Bojan S
Hi Mobeen,
May you please try using a different browser, try using the Google Chrome, to see if the issue persists?
If it persists after this please let us know and our team will assist you further. Thank you.
Mar 28, 2019 08:33:16 AM by Dino P
I am unable to complete profile page - errors, unable to select "What is your English proficiency?" or "How many hours do you have available for work each week? "
Mar 28, 2019 08:49:17 AM by Bojan S
Hi Dino,
May you please try using a different browser to check if you`re still experiencing the same issue. Try using Google Chrome.
Let us know if the issue persists.
Thank you.
Mar 29, 2019 10:40:51 AM by Shay C
PLEASE HELP ME!!!!!!
I'm new to upwork and iv'e just started to create a profile.
I can't make any changes under two tabs - "What is your English proficiency"? How many hours do you have available for work each week?
on both cases the little green arrow is stuck and there is a massege that starts with the letters VM.GET AVAILABILITY/PROFICIENCY TITLE.....
Mar 29, 2019 11:02:06 AM by Bojan S
Hi Shay,
May you please try using Google Chrome to check if you`re still experiencing the same issue.
Let us know if the issue persists.
Thank you.
Mar 27, 2019 07:48:30 AM by Tatyana V
Hello. Why when filling out my profile i do not open these fields?
Apr 2, 2019 09:51:42 AM by Patricia C
Please see the attached errors and help fix them so I can complete my freelancer profile. Thanks.
Apr 2, 2019 10:21:13 AM by Bojan S
Hi Patricia,
Please try using a different browser to check if you`re still experiencing the same issue. Try using Google Chrome.
Let us know if the issue persists.
Thank you
Apr 3, 2019 11:17:50 AM by Scott S
why am I not able to enter info into the English proficiency and hours available sections?
Apr 3, 2019 01:36:13 PM by Bojan S
Hi Scott,
Could you please try using Google Chrome to check if you`re still experiencing the same issue.
Let us know if the issue persists.
Thank you.
Apr 4, 2019 06:53:01 AM by Alastair D
Hi, I have spent ages creating a profile but it won't allow me to enter:
- Proficiency in English.
- Availability for work each week.
Both options are required but display only some techno-babble-code and there are no drop-down options.
This means that I cannot click 'continue' on the form.
Can this be sorted please?
If it can be, will I have to re-create my profile all over again?
Apr 4, 2019 07:14:00 AM by Bojan S
Hi Alastair,
May you please try using Google Chrome to check if you`re still experiencing the same issue.
Let us know if the issue persists.
Thank you.
Apr 9, 2019 11:18:33 AM by Samantha L
I'm trying to set up my account, but I can't select the English proficiency or my availability (both required). Did anyone else have this problem?
Apr 9, 2019 12:02:26 PM by Bojan S
Hi Samantha,
Please try using Google Chrome to check if you`re still experiencing the same issue.
Let us know if the issue persists.
Thank you.
Apr 16, 2019 10:25:24 AM by Linda K
I am trying to apply to be a freelance Admin with Upwork but I the English proficiency and Hours available fields are unavailable showing code and giving errors so I cannot continue with my application.
Any help would be greatly appreciated.
Apr 16, 2019 11:02:25 AM by Bojan S
Hi Linda,
Could you please try using Google Chrome to check if you`re still experiencing the same issue.
Let us know if the issue persists.
Thank you.
Apr 16, 2019 11:24:39 AM by Linda K
Apr 16, 2019 11:57:46 AM by Bojan S
Hi Linda,
We'll have one of our agents reach out to you directly to assist you with your verification process.
Thank you for your patience.
May 24, 2021 12:38:50 AM by Mehta M
Hi, I am facing the same issue and unable to complete my profile because it is getting stuck at the Language page and throwing the error.
Please Help!
May 24, 2021 02:12:41 AM by Aleksandar D
Hi Mehta,
I'm sorry to hear about that. Could you please share a screenshot of the error you are receiving so that we can take a look? I suggest that you try clearing your cache and cookies or using a different browser to see if that helps.
Thank you.
Mar 5, 2019 02:05:42 PM by Jennifer C
Hello,
I'm trying to set up a profile on Upwork as a Frelancer. However, I'm unable to proceed because of two technical errors: 1) Under "What is your English Proficiency?" Question, there is an error message....which doesn't allow me to select an option to answer the question. The same thing is happening with 2) "How many hours do you have available for work each week?, there is an error message which doesn't allow me to select an option to answer the question.
I've attached a picture/snapshot of what I'm seeing on my screen. Please help and advise next steps.
Thank you,
Jennifer
Mar 5, 2019 02:53:15 PM by Bojan S
Hi Jennifer,
May you please clear your cache and cookies or log in with another browser (Desktop or Laptop) to check if you`re still experiencing the same issue. Let us know if the issue persists. Thank you.
Mar 6, 2019 04:43:18 AM by Jennifer C
Mar 6, 2019 05:09:49 AM by Goran V
Hi Jennifer,
Please try using Chrome or FireFox and let me know if you`re experiencing the same problem, thank you.
Mar 15, 2019 04:23:07 PM by Amy D
The field about language skills and hours worked fields in the Create Profile are dislplaying code and they dropdowns don't work. I cannot proceed past the screen. I cannot find anywhere to report the problem.
Mar 15, 2019 07:28:09 PM by Avery O
Hi Amy,
Could you please try using a different browser, such as Google Chrome, to see if the issue persists?
Let us know if it doesn't work so that our team can assist you further.