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feranil-regine
Community Member

How long before we get the connects back?

I have submitted proposals, jobs are closed without the employer hiring, but I have not received my connects back.

 

See screen shot **Edited for community guidelines**

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Regine,

 

We return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can find more information here.

 

Thank you!

~ Bojan
Upwork

How can I determine if the Job is closed by the client or they hired someone else, for example, this one it is showing "Job is close" in my proposal's list.

Hi Regine,

 

We'll have one of our agents reach out to you via a support ticket to further assist you with this concern. 

 

Thank you for your patience. 

~ Bojan
Upwork
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