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How to get connects

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
61 of 75

Ramsin,

 

If you subscribe to Membership Plus, you'll be able to purchase additional connects and benefit from connects rollover.  Check out this help article for more information about that.

 

It is recommended that freelancers are selective about what jobs they apply to, only apply to jobs that they are absolutely sure they can complete and take time to craft well-written and targeted proposals.

~ Valeria
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Active Member
Akhtar A Member Since: Dec 28, 2017
62 of 75
 
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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
63 of 75

Hi Akhtar,

 

We'll have the team look into your issue and update you about it via a support ticket.

 

Thanks for reaching out.

~ Valeria
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Active Member
Muhammad I Member Since: Apr 25, 2019
64 of 75

Hi dear,

My monthly connects expired on 1 June 2019 but I have not yet received / renewed my monthly connects (basic plan) yet. Kindly guide me about it or resolve my issue.

Thanks and regards

Muhammad Ijaz

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
65 of 75

Hi Muhammad,

 

Your account has been moved to paid Connects, you will have to purchase Connects to submit a proposal to any job (unless you are on our Freelancer Plus plan or rolled over some existing Connects).

You can view FAQs about paid Connects and a video explaining the change from our Head of Product, hereThank you.


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Ojochenemi A Member Since: Jun 21, 2019
66 of 75
I am new on upwork, Created my account this week but the 60 connect allocated to the account for the month was never given.
What could be the problem guys
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Community Guru
Christine A Member Since: May 4, 2016
67 of 75

There are no free connects any more - you need to purchase them.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
68 of 75

Hi Ojochenemi,

 

Since you`re signed up with our new Connect plan you will receive 20 connects instead of 60. Our team will award your connects on your profile as soon as possible.

To learn more about this you can read our announcement thread Here. Thank you.


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Active Member
Christiana T Member Since: Jun 21, 2019
69 of 75

Hello, I have not received my monthly connects (basic plan) yet. It writes: Current Billing Cycle Jun 16, 2019 — Jul 15, 2019. Can you help me?

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Community Guru
Jennifer R Member Since: Sep 15, 2017
70 of 75

Christiana T wrote:

Hello, I have not received my monthly connects (basic plan) yet. It writes: Current Billing Cycle Jun 16, 2019 — Jul 15, 2019. Can you help me?


 

You can find out more by reading these threads:

 

https://community.upwork.com/t5/Announcements/Upcoming-Changes-to-Connects/td-p/580451

 

https://community.upwork.com/t5/Announcements/Connects-Change-Rollout-Update-and-Frequently-Asked-Qu...

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