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I didn't receive a text message verification code

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Active Member
Barbara K Member Since: Dec 6, 2019
1631 of 2,468
Thank you! I look forward to getting started.

Barbara Klaser

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Active Member
Nicoleta M Member Since: Dec 8, 2019
1632 of 2,468

Hi, I am trying to set up an account but I don't receive the text message confirmation code. Can you please help?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1633 of 2,468

Hi Nicoleta, 

A member of the Customer Support Team will reach out to you to assist you further with your concern.


-Avery
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Dora C Member Since: Dec 9, 2019
1634 of 2,468

I can't change the country code for my phone number verification, I live in the UK but have an Irish phone number. Please advise.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1635 of 2,468

Hi Dora,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Quoc Bao T Member Since: Nov 12, 2019
1636 of 2,468

Hi I am in the process to complete my password but not receiving a verification code. Can you help? 

 

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1637 of 2,468

Hi Bao, 

It looks like the team reached out to you last November about the same issue through this support ticket. Please refer to the ticket thread for more information on how you can resolve your issue.


-Avery
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Jed D Member Since: Dec 10, 2019
1638 of 2,468

I am trying to verify my account and am stuck on entering a phone number to receive a text code. I use an office landline for business, not a cell phone, so can't receive texts. Is there an alternative method?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1639 of 2,468

Thank you for reaching out to us, Jed.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Tanja H Member Since: Dec 10, 2019
1640 of 2,468

I created a Client account in error.  Then I proceeded to create a freelancer account without customer support.  Now I cannot use my phone number in the Freelancer account for verification.  Help!