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I didn't receive a text message verification code

Moderator
Avery O Moderator Member Since: Nov 23, 2015
771 of 977

Hi Andrea, 


 A member of the Customer Support Team will reach out to you to assist you with your phone verification. 


-Avery
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Active Member
Agathe S Member Since: Jul 16, 2019
772 of 977

Hello, I need to close my account but before I can access my settings, it keeps asking me to continue setting up my profile. I do this and then it asks me to verify phone number. When I enter my phone number and press verify, nothing happens. Please fix this ASAP thank you.

Active Member
Josiah M Member Since: Apr 2, 2018
773 of 977

I am attempting to verify my phone number, but I am not receiving the code. Could you plese help me out?

Community Guru
Ryan C Member Since: Feb 3, 2017
774 of 977

Hello Josiah,

 

I have escalated your concern. One of our representatives will get in touch with you shortly. Thank you!


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Active Member
Somto U Member Since: May 31, 2018
775 of 977
Hello,

I am not receiving the verification code either, and I've been trying for a few days. Can someone from your team help me out? Thanks
Moderator
Goran V Moderator Member Since: Mar 24, 2017
776 of 977

Hi Somto,

Yes, one of our customer support agents will reach out to you and assist you further. Thank you!


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Active Member
Michael M Member Since: May 12, 2019
777 of 977
I am not getting a verification text so I cam verify my phone number
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
778 of 977

Hi Michael,

 

I have shared your concern with our customer support team and one of the team members will reach out and assist you directly. Thank you!


-Joanne
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Active Member
Briawna D Member Since: Apr 2, 2018
779 of 977

I'm not getting the 5 digit verification code when trying o verify my phone number, can someone from the Upwork team please get back to me on this asap? Thanks!

Community Guru
Ryan C Member Since: Feb 3, 2017
780 of 977

Hello Briawna,

 

I have escalated your concern. One of our representatives will get in touch with you shortly. Thank you!


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