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I didn't receive a text message verification code

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
381 of 2,969

Hi Justin, and Tori, 


A member of the Customer Support Team will reach out to you to assist you with your phone verification. 


-Avery
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bond-tori
Active Member
Tori B Member Since: Dec 20, 2018
382 of 2,969

I am trying to complete my profile and I entered my phone number and hit the verify phone number button but never received security code. Can someone help me?

midevilrabbit
Active Member
Racquel M Member Since: Dec 22, 2018
383 of 2,969

My name is Racquel Mcbroom - Marsh. I am also having trouble verifying my phone and cannot recieve text codes. 

joanbonjoc
Community Guru
Jo-An B Member Since: Aug 2, 2016
384 of 2,969

Hi Racquel,

One of our team members will reach out to you directly and assist you further with your phone verification process. Thanks. 

~ Jo-An

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chavanne-hunter
Active Member
Hunter C Member Since: Jan 25, 2018
385 of 2,969

I am in the process of filling out all of the necessary fields so that I can begin looking for work as a freelancer on upwork. However, there is a step that asks for your phone number and it says that a 5-digit verification code will be sent to your phone. I have entered my phone number several times now and am yet to recive the 5-digit code. Can anyone help me with this, as I have already invested a good bit of time up to this point and the system will not let me go any further until I have this 5-digit code. Many Thanks, Hunter Chavanne

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
386 of 2,969

Hi Hunter,

A member of the team will reach out to you directly to help assist you with this.

~Nina
burresstabitha
Active Member
Tabitha B Member Since: Feb 17, 2018
387 of 2,969
Currently having the same problem. Help!
felixmena
Community Leader
Felix M Member Since: Dec 9, 2017
388 of 2,969

Hi Tabitha,

 

Thanks for sharing your concern.

 

A member of our team will contact you via email to further assist you.

 


Felix
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marloceo
Active Member
Marlo L Member Since: Dec 24, 2018
389 of 2,969
I am having trouble getting the verification code, it is not registering with server or something. Can code be emailed instead?
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
390 of 2,969

Hi Marlo, 


A member the Customer Support Team will reach out to you to assist you with your issue.


-Avery
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