Mar 8, 2018 05:17:54 AM by Suzanne Janene A
I earned $89 for one job while on Upwork. I want to close my account and have them stop charging me the monthly fee. I would like to get paid. What do I do? Thank you for your help.
Mar 8, 2018 05:23:06 AM by Goran V
Hi Suzanne,
You can cancel your Plus membership plan by going to Settings > Mebership&Connects > Select our Basic plan. If you still would like to close your account please withdraw the available funds first and then close your account, thank you!
Mar 8, 2018 05:43:06 AM by Nichola L
@Suzanne Janene A wrote:I earned $89 for one job while on Upwork. I want to close my account and have them stop charging me the monthly fee. I would like to get paid. What do I do? Thank you for your help.
When you have cancelled your plus membership, stay in "my settings" and go to "profile settings">"my account" under "Contact info" you will see "Close my account" in green.
Make sure that you have closed any ongoing jobs and cancelled any job proposals or invitations before you close your account.