I wear a veil, how do I upload my profile picture with it on?

[Maha I]

I wear a veil, how do I upload my profile picture with it on?

[Bojan S]

Hi Maha,

Thank you for reaching out to us. One of our agents will reach out to you directly and gladly assist you with uploading your profile photo.

[Maha I]

Someone did reach out to me but their response was completely unrelated to what I asked about.

[Goran V · Accepted solution]

Hi Maha,

Please try uploading your profile image again. If you do experience any problems again feel free to update your ticket and our team will assist you further. Thank you.

[Maha I]

So, so happy this issue got resolved!

Thanks a lot!

[Radwa A]

I am a niqabi, How can I create an account without uploading my picture?

[Bojan S]

Hi Radwa,

Thank you for reaching out to us. One of our agents will reach out to you directly via email to assist you with your request.

Let us know if you need any further assistance.

[Mona M]

Hi, 

I have the same problem and I need help. please.

I need to remove my current profile picture and replace it with my niqabi photo and I can't do that.

[Bojan S]

Hi Mona,

Thank you for reaching out to us with this request. Could you please try again uploading the photo you're referring to. Let us know if you were able to upload the niqabi photo.

Thank you!

[Nazrin S]

I am a girl with niqab (face cover). I need a help to verify my profile without revealing my face publicly.

I have valid Government ID card and other necessary documents.