Identity Verification

[anthonygarces83]

Why do I still see that my account needs a video chat? **Edited for Community Guidelines**

This is the email that saying my account is already activated **Edited for Community Guidelines**

[cozocea-cristina]

Hi Anthony,

if I'm not mistaken, your account is active means you can already view and bid for jobs and clients can see your profile. The video chat is a routine procedure of Upwork for new freelancers to confirm your identity such as full name, billing address and so on.

My video chat lasted less than 3 minutes.
Just reach out to the Upwork team and your registration shall be completed soon.

Cheers,

Cristina

[JoanneP]

Hi Anthony,

I see that you already have a ticket for this concern. A member of our team will be updating the ticket to assist you further. Thank you!