Issue while adding the payment method

[jamwaljyoti]

Hello,

I keep trying to add a payment method (credit card) but I keep getting a page loading error. I am getting this on my laptop, phone browser, and my app. Someone please help me!!

Thank you.

[BojanS]

Hi Jyoti,

I checked this for you and was not able to replicate the issue you're describing. If you’d like to explore other ways to receive your payments, you can check the payment method options available to you by clicking on “Add Method” in the “Get Paid” section of your Upwork account (under “Settings”).

Thank you!

[jamwaljyoti]

Hi Bojan,
Thanks for your reply!

Nothing is working neither I am able to add credit/debit card and nor my paypal account. Also, I need to addaccount for buying the connects so that I can bid on the project and get my first job.

I would really appreciate your help as this is really frustrating!

Thanks!

[JoanneP]

Hi Jyoti,

I've shared your concern with the team, and one of our team members will reach out and assist you directly via a support ticket. Thank you!