Profile setup- Pic not allowing SAVE

[590c86f8]

So I haven't saw a solution to this problem.... setting up profile.  
I can select & zoom/move pic... but no option for save.   Didn't see any at all setting up profile.  Just kept closing out each part where it prompted me to save.  Not the case w/ the last page.  Just removes pic.  Checked specs, tried view as desktop.  IOS Chrome .... and cannot find any actual contact info for support... only chat bot, which wasn't any help.  Attached a few pics, if it's not already obvious. 

[renjihani]

Here are some potential solutions for the profile picture not saving issue on Upwork:

- Make sure you have selected and cropped the picture before trying to save. The save option should appear once you have a cropped picture ready.

- Try using a different browser or clearing your browser cache/cookies. Sometimes browser issues can cause problems with saving.

- Use a different picture file. Certain image formats or corrupted files could cause issues. Try a basic JPG/PNG file.

- Upload from a computer instead of mobile if possible. The desktop site tends to be more stable.

- Make sure your picture meets Upwork's size and dimension requirements (minimum 60x60 pixels, max 10MB).

- Contact Upwork support directly via their help center or social media accounts if the issue persists. Explain the problem in detail and include screenshots if possible.

The key things to focus on would be trying different browsers/devices, different image files, and contacting support if nothing else resolves it.

[759e32fa]

Hi KJ,

Thank you for reaching out to us. Could you please make sure the photo you're uploading meets these criteria:

• It is at least 250 x 250 pixels
• It is no more than 4000 x 4000 pixels 
• The extension is .jpeg, .png or .gif
• The max size is 5 MB

Please also try clearing your browser’s cookies or using a different browser. If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better