Trying to enter education

[j_wallace_jr]

This is a pretty frustrating start. I am attempting to enter in my profile data. I have managed to get as far as education, when I hit a snag and cannot seem to find an answer. When entering my education (high school) In the degree box, I type in high and get the option high school degree.  Great, I clicked it, and get an error message in red. "Select the appropriate degree from the drop down list." Which is exactly what I did.  It will not save.  The help section suggested using other, which I also tried, with exactly the same results. Any thoughts on how to proceed? Now, I tried to submit this for an answer and am told it had invalid HTML.  It would have to be invalid, because I have never written HTML code in my life.

Jesse

[g_vasilevski]

Hi Jesse,

Could you please try clearing your cache and cookies or logging in with another browser to complete your application? Thank you.

[j_wallace_jr]

Cleared the cache, updated, and tried three different broswers. No joy.

[j_wallace_jr]

Did an obvious work-around.. the degree is optional, so I merely included it in the notes below. Thank you.

[BojanS]

Hi Jesse,

We'll have one of our agents reach out to you via a support ticket to assist you with completing your application and submitting it for the review. 

Thank you for your patience.

[patrick_freymuth]

I am experiencing the same issue, will one of your agents please help me?

[j_wallace_jr]

I found that if you leave the degree blank, you can manually enter it in
the details section. (The actual spot is not REQUIRED information.)

Jesse

[BojanS]

Hi Patrick,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

Let us know if the issue persists.

Thank you.

[patrick_freymuth]

The problem persists between browsers, computers, and mobile. I receive the error "Select the appropriate degree from the drop down list." despite having selected one of the options from the list.

[BojanS]

I'm sorry to hear that the issue persists, Patrick.

One of our team members will reach out to you directly to assist you with completing your application form.

Thank you!

[j_wallace_jr]

Again... if you are having a problem with it accepting your degree/diploma
level, LEAVE it BLANK. You can enter the information in below in a fillable
form spot.