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Unable to upload my photo

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Active Member
Talli S Member Since: May 7, 2018
11 of 26

Thank you, Goran, I will be waiting forward.

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Active Member
Maryam R Member Since: Feb 24, 2020
12 of 26

I am facing the same problem . I have tried a few different profile photos but unable to uplaod any. I needed to get started quit urgently but this seems to be a dead-end.

 

Maryam

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
13 of 26

Hi Maryam,


Could you please try clearing your cache and cookies or logging in with another browser to upload your image? If you`re still experiencing the same problem after this, let me know. Thank you.


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Active Member
Ahmed K Member Since: Jun 4, 2020
14 of 26

how can I clear cache and cookies

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
15 of 26

Hi Ahmed,

 

This will depend on the browser you`re using, but usually, for each browser you can find the option in the browser settings. Thank you.


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Active Member
Sushant K Member Since: Jan 31, 2019
16 of 26

Please use a photo that is at least 250px by 250px or increase crop size

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
17 of 26

Hi Sushant,

 

Please try logging in from another browser to upload your image. If you`re still experiencing the same problem let me know along with the wording of the error if you receive any. Thank you.


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Active Member
Iftikhar A Member Since: Feb 2, 2018
18 of 26

I dont know why u people have made your website too complicated 
even a single Jpeg is unable to upload,
some times profile incomplete, some times webserver issue 

when to get start really very fed
left working at people per hour becuse of they asked me to pay before getting start the work.
If I had to pay already, to find the job, Why would I have been there
and now upwork team is making fun, unable to upload a single jepg image since last 3 days

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Community Guru
Nina K Member Since: Nov 29, 2017
19 of 26

Hi Iftikhar,

Please ensure that your profile photo is in the 200-300 pixel range and please try uploading it again.

~Nina
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Active Member
Hoang H Member Since: Feb 23, 2018
20 of 26

I also have the same problem. THis is the message "Please use a photo that is at least 250px by 250px or increase crop size".

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