Sep 16, 2017 12:31:11 AM Edited Sep 16, 2017 12:35:38 AM by Nada B
May 20, 2018 05:47:12 AM Edited May 20, 2018 05:53:38 AM by Catherine A
Hi I am aso having problems with uploading my photo ... its a head shot until shoulder (the normal ID pic), 6kb jpeg file ... any assistance would be highly appreciated ...
May 20, 2018 07:21:34 AM by Joanne Marie P
Hi Catherine,
Please crop your photo to include only your head and your shoulders, resize it to around 200-300 pixels. You can also clear your cache and cookies and try a different browser. If you still encounter issues, please let us know. Thanks!
May 7, 2018 04:04:14 AM by Talli S
Hi, I'm trying to upload a profile photo and I tried different photos. I've changed photo resolution to less than 300 px, but I still get "Sorry, something went wrong. We were unable to upload your image" message. What should I do to finish my registration?
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