Unapproved and suspended account

[hlebbandarenka]

Hello

I didn't use my account for a log time.

So when I logged in I saw a message that my account is suspended.

Please help me to solve this issue.

I don't even create a ticket by using my previous account, so I created a new one just to ask the question.

**Edited for community guidelines**

[BojanS]

Hi Hleb,

A member of the team has reached out to you already regarding your account status and is awaiting your response. If you aren't able to see the email you should also be able to access the ticket directly here.

Please close your new account in order not to violate Upwork's TOS.

Thank you!

[hlebbandarenka]

Hi Bojan

Yes, I have answered on email

Thank you

Now I'll close this account

[hlebbandarenka]

BTW, how can I close my account?

I didn't submit it yet, so I don't have a button "settings"

[g_vasilevski]

Hi Hleb,

Our team will close your account from our end, thank you.