Nov 7, 2020 01:58:56 AM by Marija S
Nov 7, 2020 02:02:05 AM by Petra R
Re: Why is Upwork taking money from my balance for "additional connects"?
Because you bought connects?
Nov 7, 2020 02:31:48 AM by Marija S
Nov 7, 2020 03:43:36 AM by Nikola S
Hi Marija,
Could you please click on my name and send me a PM with more information about the purchase of Connects you are referring to? If possible please add any screenshots you find helpful. I will be sure to look into your report and escalate it accordingly.
Thank you,
Nov 7, 2020 06:15:01 AM by Martina P
Marija S wrote:
But I already paid/ bought the connects with my card. Why would they than take money from my balance again? Is it maybe because you shouldn't have unused connects on your profile?
No, they probably did not charge your card because you had a balance in your account.