blocked account

[ristiwind]

Hi, I have not used my account for more than 6 years and it was blocked. How can it be unlocked?

[AveryO]

Hi Gleb, 

We can see that an agent from our team is already assisting you through our Support Channels. We would recommend consolidating all communication through one channel, and in this case, through the social ticket so that we can assist you more efficiently. 

[ristiwind]

well, then I'm waiting for an answer through the social support channel.

[AveryO]

We're sorry for the delay, Gleb. Please know that the team answers messages by the order in which they were received. It looks like the team has gotten back to you already. Let us know if there's anything else we can help you with.