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when should I submit my work for payment?

kateshoshia
Active Member
Ketevani S Member Since: Jul 30, 2019
1 of 4

Hello, I got the first job on Upwork, so now I am interested when I should submit my work for payment? I send work with messages, I did wrong? or I need to submit for payment after the client will approve my work? 

help 

martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
2 of 4

Ketevan S wrote:

Hello, I got the first job on Upwork, so now I am interested when I should submit my work for payment? I send work with messages, I did wrong? or I need to submit for payment after the client will approve my work? 

help 


A fixed price contract? You need to hit the "submit for payment" button in your "my jobs" list, best to do that at the same time you send the file through messenger. 

kateshoshia
Active Member
Ketevani S Member Since: Jul 30, 2019
3 of 4

yes fixed price, I've already sent it, so better to submit now or wait to his respond? 

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
4 of 4

I will tell you what I personally do, and I will note that this is NOT required by Upwork:

As soon as I start a contract, I create a private server or cloud instance where I do all my work and I do all my work there. I provide the client the root credentials from the beginning. So the client has constant real-time access to all of the work that I do.

 

I do this for hourly and fixed-price contract work.

 

Upwork does NOT require that you do that. I do this to put the client's mind at ease about being able to get the work that she is paying for.

 

For fixed-price contract work, the expectation is that you provide all fo the work specified in the milestone - in an unlocked, finished format - when you click the "Submit Work and Request Payment" button. (If you do so BEFORE, as I do, then that is fine, but you still need to click the button when it is DONE.)


For hourly work, I really prefer to think of ALL work done under an hourly contract as belonging to the client all the time. So you should provide hourly work files to the client whenever she asks. Or even better: provide them proactively, without needing to be asked.

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