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API key request rejected for strange reasons

Active Member
Shiv K Member Since: Mar 14, 2019
1 of 2

Greetings fellow members,

I requested an API key over 2 months ago but didn't receive a response for 2 months, so I reached out to the support team. They told me my key was rejected for the following reason:

 

"Unfortunately, your API key request was rejected due to lack of experience on the Upwork platform. I understand that this is not the news you may want to hear, but you may resubmit your API key application once you have acquired more contracts and earned from them."

I do not understand the requirements. This is not mentioned as a requirement on the API key requests page, and I guess not even in the docs?

I have earned more than 24,000$. I've been on the platform regularly for the last 1.5 years. I've had 34 contracts till now. I am Top Rated as well.

I do not understand how I don't have enough experience with UpWork then?


Thanks

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Shiv,

 

I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.


~ Bojan
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