Account Suspended

[hk1997]

Please resolve my issue !!
I am not able to submit proposals as it says "you can't submit a proposal because your account is suspended.".
However, when I submitted an appeal to unsuspend my account they responded that my account is not suspended. Please resolve my issue.
I'm not getting a proper support on this. I've been only asked to clear cache & cookies & I've tried it several times but doesn't work. Also, the same issue persists on mobile app. There must be a technical issue then. Please investigate this matter.

Thank you!

[spectralua]

Should be threre.

Dont worry, some moderator here will create ticket for you when read your topic. Keep eye at updates.

[1354bfad]

Is there any way to get their attention?  I still don't have anything.  This is so weird, I just want to hire someone lol

[LuiggiR]

Hi Brian,

I'm sorry for the delay in getting back to you. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[9c92290d]

upwork have sent me this notice We encrypt your data and will securely share it with our ID verification partner and any government that requires reporting income .  !! and i suspended my account while i have running work and i already have verfied and make all the steps and id document i don not the problem i contact them and they still suspend me even when i make all the steps right 

[ArjayM]

Hi Abdullah,

I see that you've reached out to our support team and raised a ticket about your account status concerns. Please continue coordinating with the team through that ticket so that the team can assist you more efficiently.