Account Suspended

[990a9073]

Hi Upwork,
Two days ago my Upwork account was suspended I also send mail before two days but I didn't get any response. Please help me and active my account.
My previous ticket number is 42428461
Please response my mail

[glicellepuelong · Accepted solution]

Hi Muhammad,

I appreciate you contacting us. I see that you already have a ticket open for this problem. Please wait for their response as our team will be in touch with you as soon as they can.

[990a9073]

Thank you very much Grace, But please tell me how many after times your team contact me

[glicellepuelong]

Hi Muhammad,

Thanks for your response. Please expect a response from our Customer Support team within 24-48 hours. 

[990a9073]

Hi Grace, But 48 hours have passed and not response my mail, Please solve my problem

[990a9073]

Hi Grace, But 50+ hours have passed and not response my mail, Please solve my problem

[LuiggiR]

Hi Muhammad,

I'm sorry about the delay. I've followed up with the team that's reviewing your account and can confirm that they've just responded to you. Please refer to your ticket with them for more information.

[990a9073]

Hi Grace, But 48 hours have passed and not response my mail, Please solve my problem