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profdelbert
Community Member

Account hacked and email address changed.

Hello guys. What should I do? My account was hacked and email address changed. I had not used two step verification and I regret this. Immediately the attacker added a Visa Card, loaded some money into the account and proceeded to change the email address. I'm locked out and my worry is that the account is being used for money laundering which will affect me since my tax information is in there. 

2 REPLIES 2
mwiggenhorn
Community Member

I notified the moderator about your problem.

ArjayM
Moderator
Moderator

Hi Sammy,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with further assistance.

 

~ Arjay
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